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Securitas · London, England, United Kingdom

# London, Burlington Place - Front of House and Security, Brand Ambassador (STARS)

London, England, United Kingdom Full-time Security 

Listed on Securitas’s official careers site. Posted October 15, 2026. Check that it is still open and apply there.
[Apply on Securitas’s careers site →](https://jobs.smartrecruiters.com/Securitas/744000155732379-london-burlington-place-front-of-house-and-security-brand-ambassador-stars-)

[OpenNash Jobs](https://jobs.opennash.com/) / [Securitas](https://jobs.opennash.com/companies/securitas/) / London, Burlington Place - Front of House and Security, Brand Ambassador (STARS)

## Job description

We have a fantastic and exciting opportunity for an experienced, energetic and tech-savvy Front of House, Brand Ambassador to join our STARS team. Working for one of our high-profile clients in London, W1S 2HX. STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers. This is more than a Front of House, reception role. You’ll be the face of the building, setting the tone for every interaction and ensuring a five-star experience for employees, visitors and contractors — all while maintaining a safe and secure environment.

You’ll combine outstanding customer service across Front of House, Concierge, Facilities coordination, Administration and Vendor Management with calm, professional security awareness. Monday - Friday, 50 hours per week 08:00 - 18:00 £19.00 per hour 40 Minute paid lunch break.

### Responsibilities
- Meet and greet all staff, visitors and contractors in a professional and personable manner
- Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same
- Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard, and all necessary areas are fully stocked.
- Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
- Assist in emergency situations
- Provide timely and accurate information
- Respond appropriately to varying and fast changing priorities
- Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both

## Qualifications

### Essential criteria

5 year checkable history Exceptional Customer service skills Computer literate Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.

### What You’ll Be Doing
- Delivering a polished, personable welcome to all staff, visitors and contractors
- Creating a consistently high-end, customer-focused experience
- Maintaining an immaculate and professional Front of House environment
- Acting as the central point of contact for Front of House operations
- Building strong relationships with client teams including Facilities and Office Management
- Managing changing priorities with confidence and composure
- Providing accurate, timely information and support
- Responding calmly and effectively in emergency situations
- Championing a high-performance culture and leading by example
- Representing both Securitas and our client in line with their values, brand and culture

### What We’re Looking For
- Proven Front of House or corporate hospitality experience
- A confident, energetic person who is an engaging communicator
- Impeccable presentation and attention to detail
- Strong organisational skills and the ability to multitask
- A proactive mindset with natural problem-solving ability
- Professionalism, discretion and integrity at all times

## At a glance
- Posted by the employer: Oct 15, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 4 days
- Location: London, England, United Kingdom
- Employment type: Full-time[Apply on Securitas’s careers site →](https://jobs.smartrecruiters.com/Securitas/744000155732379-london-burlington-place-front-of-house-and-security-brand-ambassador-stars-)

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