[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Sanlam jobs](https://jobs.opennash.com/companies/sanlam/) · [Search jobs](/search/) Sanlam · ZAF # Client Engagement Adviser - Bellville (JG10) Pipeline ZAF Listed on Sanlam’s official careers site. Posted April 17, 2026. Check that it is still open and apply there. [Apply on Sanlam’s careers site →](https://careers.sanlamcloud.co.za/job/Client-Engagement-Adviser-Bellville-%28JG10%29-Pipeline/32615-en_GB/) [OpenNash Jobs](https://jobs.opennash.com/) / [Sanlam](https://jobs.opennash.com/companies/sanlam/) / Client Engagement Adviser - Bellville (JG10) Pipeline ## Job description CAREER OPPORTUNITY An exciting permanent opportunity has become available within Santam Client Solutions for a Client Engagement Adviser to join the team. The successful incumbent will be based at our offices in Tygervalley, Cape Town. WHAT WILL YOU DO? The Client Engagement Adviser will offer world class products and services to clients, whilst achieving targets related to quality, productivity and compliments in a call center environment. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? Accurately capture client information on the relevant system. Execute client requests within the agreed timeframes, quality standards and legislation. Handle all the administrative tasks according to agreed standards and turnaround times. Engage with client in a client centricity manner. Ensuring accurate completion client requests and follows up to ensure queries are resolved timeously, as per service level agreement. Providing effective, efficient and professional service to all our clients and offices, both telephonically and through written correspondence. Ensuring client service level agreements are met and exceeded. Excellent time management skills. Consistent achievement of agreed productivity ### QUALIFICATIONS AND EXPERIENCE Grade 12/ Matric NQF Level 4 Qualification in Short Term Insurance Regulatory Exam (RE 5) advantageous 5 -7 years of experience in Customer Service (Preferable within Short-Term Insurance) Afrikaans speaking Willing to work shifts as well as overtime KNOWLEDGE AND ### SKILLS Customer service Strong verbal and written communication skills Attention to detail Ability to work under pressure Self motivated Administration PERSONAL ATTRIBUTES Customer focus Drives results Cultivates innovation Being resilient Collaborates ### SPECIFIC REQUIREMENTS There will be a probationary period of three (3) months, which consists of the following two phases: There will be a six (6) week training period after which your knowledge will be assessed; and On the job evaluation phase during with progress will be measured against your ongoing ability to meet s set target. ### WHO WE ARE Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivering client’s freedom from worry. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets. ## At a glance - Posted by the employer: Apr 17, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 186 days - Location: ZAF[Apply on Sanlam’s careers site →](https://careers.sanlamcloud.co.za/job/Client-Engagement-Adviser-Bellville-%28JG10%29-Pipeline/32615-en_GB/) ## More jobs at Sanlam ### [Actuarial Analyst - Agri](https://jobs.opennash.com/companies/sanlam/jobs/35391898b30e5edf9ac2/) ZAF ### [Claims Investigator (CPT)](https://jobs.opennash.com/companies/sanlam/jobs/cc7340d2d2283167afde/) ZAF ### [Client Care Representative: Intermediate Funds](https://jobs.opennash.com/companies/sanlam/jobs/0ebb79f47da82b3a05e9/) ZAF ### [Client Engagement Adviser (Pipeline)- Bloemfontein](https://jobs.opennash.com/companies/sanlam/jobs/41eb9a6b57127a9303d1/) ZAF ### [Client Engagement Adviser: Retentions - CPT Bellville (JG10)](https://jobs.opennash.com/companies/sanlam/jobs/849fd6f9b1db730503ac/) ZAF ## Similar jobs at other companies ### [crm client engagement manager](https://jobs.opennash.com/companies/richemont/jobs/32b8827cc62659955bc8/) Richemont ### [Senior Client Engagement Manager, Asia](https://jobs.opennash.com/companies/allianz/jobs/fa2b1b8671660302a4c4/) Allianz · Singapore ### [cdd client engagement manager hf](https://jobs.opennash.com/companies/richemont/jobs/acbc9238f41c263d9d9e/) Richemont ### [Client Engagement Executive, Puchong](https://jobs.opennash.com/companies/hsbc-holdings/jobs/928be6e474dd13b2f00a/) HSBC Holdings · Puchong, Kuala Lumpur, Selangor, Malaysia ### [Client Adviser / クライアント案件担当・営業事務 / Credit Specialty / クレジットスペシャルティーズ【マーシュブローカージャパン(MBJ)出向】- Marsh Risk - Tokyo, Japan](https://jobs.opennash.com/companies/marsh/jobs/d8d29460dee44fbe6d07/) Marsh · Tokyo - Akasaka OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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