[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Samsung Electronics jobs](https://jobs.opennash.com/companies/samsung-electronics/) · [Search jobs](/search/) Samsung Electronics · Austin, TX, USA # Staff Customer Quality Engineer Austin, TX, USA Senior individual contributor $131,000- $174,500 Manufacturing & Production Listed on Samsung Electronics’s official careers site. Listed as of October 17, 2026. Check that it is still open and apply there. [Apply on Samsung Electronics’s careers site →](https://sec.wd3.myworkdayjobs.com/Samsung_Careers/job/12100-Samsung-Blvd-Austin-TX-USA/Staff-Customer-Quality-Engineer_R120363) [OpenNash Jobs](https://jobs.opennash.com/) / [Samsung Electronics](https://jobs.opennash.com/companies/samsung-electronics/) / Staff Customer Quality Engineer ## Job description About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world. At Samsung Austin Semiconductor, we are Innovating Today to Power the Devices of Tomorrow. Come innovate with us! ### Position Summary The Staff CQE (Customer Quality Engineer) will own customer quality and reliability engineering work for one of major customers, and lead internal teams to support customer requests communicate, and then communicate directly with customers at front. The individual will act as a primary customer interface, establishing a working level relationship with Tier-1 customers and work for regular customer reports. Role and Responsibilities Here’s What You’ll Be Responsible For: Resides in Samsung Austin Semiconductor Austin office to manage customer quality work for Tier-1 customers. Participate and lead conference calls and F2F meetings with customers weekly and monthly, and track customer quality metrics with regular reporting to customers. Review customer quality scorecards and work with internal business units to implement continuous improvement actions that enhance quality performance. Work cross functionally with various internal organizations from SAS and Samsung HQ in Korea to drive root cause and preventive action using 8D/CAR methodology. Manage quality perception with key customers as well as internal teams. Craft customer presentations on defining root cause and corrective actions as well as preventive actions. Coordinate and join customer audits if needed. Cooperate to build next-generation customer support tool. ### Skills and Qualifications Here's what you'll need: Education, Training, Certification(s) and Minimum ### Years Required BS or MS degree in electrical engineering, quality, or related technical discipline with 9+ years of experience in semiconductor manufacturing or quality/reliability work. Ph.D. Electrical Engineering or Physical Sciences preferred. Prior Foundry Customer Quality and Reliability Engineer experience preferred. The current base salary range for this role is between $131,000- $174,500. Individual base pay rates will depend on factors including duties, work location, education, skills, qualifications and experience. Total compensation for this position will include a competitive benefits package and may include participation in company incentive compensation programs, which are based on factors to include organizational and individual performance. Total Rewards At Samsung Austin Semiconductor, base pay is just one part of our total compensation package. The base compensation for this role will depend on education, experience, skills, and location. We offer a comprehensive benefits package, including: Medical, dental, and vision insurance Life insurance and 401(k) matching with immediate vesting Onsite café(s) and workout facilities Paid maternity and paternity leave Paid time off (PTO) + 2 personal holidays and 10 regular holidays Wellness incentives and MORE Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance. All positions at Samsung Austin Semiconductor are full-time on-site. U.S. Export Control Compliance This role may require access to information subject to U.S. export control laws. Applicants must be authorized to access such information or eligible for government authorization. Trade Secrets Notice By submitting an application, you agree not to disclose to Samsung—or encourage Samsung to use—any confidential or proprietary information (including trade secrets) belonging to a current or former employer or other entity. - Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. - Samsung Electronics America, Inc. and its subsidiaries are committed to Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 7 days - Location: Austin, TX, USA - Pay: $131,000- $174,500[Apply on Samsung Electronics’s careers site →](https://sec.wd3.myworkdayjobs.com/Samsung_Careers/job/12100-Samsung-Blvd-Austin-TX-USA/Staff-Customer-Quality-Engineer_R120363) ## More jobs at Samsung Electronics ### [Etch Process Engineer - Days](https://jobs.opennash.com/companies/samsung-electronics/jobs/fe487590a778a53afbc0/) Austin, TX, USA ### [Etch Process Engineer - Nights](https://jobs.opennash.com/companies/samsung-electronics/jobs/0b5222b3ad0bb16b0dc0/) Austin, TX, USA ### [Etch Senior Process Engineer](https://jobs.opennash.com/companies/samsung-electronics/jobs/a5ef46b77b20cf4598ed/) Austin, TX, USA ### [Experienced CVD Process Engineer](https://jobs.opennash.com/companies/samsung-electronics/jobs/60968d76a32383c7ba3a/) Austin, TX, USA ### [Experienced Diffusion/Implant Flash and Laser Equipment Engineer](https://jobs.opennash.com/companies/samsung-electronics/jobs/9ba1e5500f38df5c4973/) Austin, TX, USA ## Similar jobs at other companies ### [Quality Engineer Sr Staff - E5](https://jobs.opennash.com/companies/lockheed-martin/jobs/a8b13db2f6a0a0596dde/) Lockheed Martin · Palmdale, CA ### [Quality Engineer Sr Staff- E5](https://jobs.opennash.com/companies/lockheed-martin/jobs/b18c17deaaea00d7837b/) Lockheed Martin · Marietta, GA ### [Staff Quality Engineer, Customer Quality](https://jobs.opennash.com/companies/qualcomm/jobs/63137a64f777c349b894/) Qualcomm · San Diego, California, United States of America ### [Mission Critical Customer Quality Engineer](https://jobs.opennash.com/companies/trane-technologies/jobs/aac70ec4952125b1833e/) Trane Technologies · Columbia, South Carolina, United States of America ### [Staff Customer Quality Engineer](https://jobs.opennash.com/companies/qualcomm/jobs/5bd89635539957a590bb/) Qualcomm · San Diego, California, United States of America [Manufacturing & Production jobs](/functions/manufacturing-production/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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