[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Salesforce jobs](https://jobs.opennash.com/companies/salesforce/) · [Search jobs](/search/) Salesforce · Ireland - Dublin # Success Guide - German or Italian speaker Ireland - Dublin Listed on Salesforce’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Salesforce’s careers site →](https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Success-Guide-Sales-Cloud---French-or-German-speaker_JR342878) [OpenNash Jobs](https://jobs.opennash.com/) / [Salesforce](https://jobs.opennash.com/companies/salesforce/) / Success Guide - German or Italian speaker ## Job description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce. Success Guides provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products. The Success Guide will engage with customers across all account segments, delivering 1:1 success guidance to Premier and Signature Success customers. With the support of AI and automation, Success Guides provide the right recommendation at the right time, enabling customer value realization at scale. They partner with key collaborators such as Success Managers, Account Executives, and Support to make our customers successful. The ideal Success Guide is organized, agile, and passionate about Product Education. They have excellent presentation and communication skills in both a 1 on 1 and group setting. They have strong technical skills and are able to use their product knowledge to deliver value to both customers and internal teams. ### Responsibilities - Provide prescriptive recommendations, best practices, and technical advice for improving adoption - Deliver 1:1 Expert Coaching Sessions and Ad-Hoc Success Engagements - Become an expert in Sales Cloud and related products - Help customers consistently achieve their business outcomes - Generate positive feedback from customers, internal teams and leadership - Show continued professional growth and development ### Required Qualifications & Skills - 3+ yrs relevant experience - Proven ability to quickly learn new technologies - Consultative and customer-focused approach and engagement style - Ability to navigate, escalate, and lead efforts on complex customer requests - Demonstrated ability to communicate, present and influence credibly and effectively with a variety of audiences (from developers to C-Suite) - Ability to prioritize, multi-task, collaborate with team members and perform effectively under pressure - Fluent in Italian or German ### Preferred Qualifications & Skills - Salesforce Advanced Administrator Certified, Platform App Builder Certified, and Sales Cloud are considered an Asset - Familiarity with the Salesforce platform In addition to having the Salesforce Administrator Certification, Success Guides will be expected to obtain Salesforce Advanced Administrator, Platform App Builder and Sales Cloud Consultant Certification within the first 90 days of hire. Expectation for candidate to enable and deliver on advanced topics such as Territory Planning, Maps and Platform related topics. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. ### Know your rights workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 23, 2026 - Last checked: Oct 18, 2026 - Listed for: 87 days - Location: Ireland - Dublin[Apply on Salesforce’s careers site →](https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Ireland---Dublin/Success-Guide-Sales-Cloud---French-or-German-speaker_JR342878) ## More jobs at Salesforce ### [Account SE](https://jobs.opennash.com/companies/salesforce/jobs/0b2d2405715a0c81a4b4/) Ireland - Dublin ### [Customer Risk Manager](https://jobs.opennash.com/companies/salesforce/jobs/e79bae6e9a5e16d161dc/) Ireland - Dublin ### [Customer Risk Manager (French Speaking)](https://jobs.opennash.com/companies/salesforce/jobs/711f1e7328ccb0959c00/) Ireland - Dublin ### [Customer Risk Manager - MuleSoft](https://jobs.opennash.com/companies/salesforce/jobs/a11c1de920db3d543f29/) Ireland - Dublin ### [Deployment Strategist](https://jobs.opennash.com/companies/salesforce/jobs/a2c7a004bbf4f97db784/) Ireland - Dublin ## Similar jobs at other companies ### [Customer Success Account Manager - German speaker](https://jobs.opennash.com/companies/microsoft/jobs/9bf34f819ad166dd5e52/) Microsoft · Romania, Multiple Locations, Portugal, Lisbon ### [Senior Client Success Manager – Core Banking Solutions, German Speaking](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/874dad199aa94be67c94/) Fidelity National Information (FIS) · London, United Kingdom ### [Digital Advertising Performance Analyst - English speaker + Italian or French or German](https://jobs.opennash.com/companies/amadeus-it-group/jobs/65f60d695652a96a5126/) Amadeus IT Group · Barcelona ### [Customer Care Associate with Italian, Spanish or German - Sensitech](https://jobs.opennash.com/companies/carrier-global/jobs/9c47f8e7528b182d579e/) Carrier Global · Prague, Czechia ### [Customer Success Manager (with Italian)](https://jobs.opennash.com/companies/strategy/jobs/ff92605fd3c180dde825/) Strategy · Warsaw, Poland OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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