[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Safran jobs](https://jobs.opennash.com/companies/safran/) · [Search jobs](/search/) Safran # Manager, AOG Sales Support Manager or lead $78,130 - $122,770 Sales Listed on Safran’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on Safran’s careers site →](https://careers.safran-group.com/job/job-manager-aog-sales-support_168784.aspx?LCID=1033) [OpenNash Jobs](https://jobs.opennash.com/) / [Safran](https://jobs.opennash.com/companies/safran/) / Manager, AOG Sales Support ## Job description Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip. Join our first-class team to reinvent in-flight experience. In the role of Manager, AOG Sales Support, you'll play a pivotal part on our Customer Service team. The AOG Sales Support Manager is responsible for overseeing the Customer Service Representative Team for AOG and ensure timely, accurate order processing and responding. The AOG Sales Support Manager will manage and track approved customer RFQ, orders and billing, as well as, work closely with the Supply Chain team and Program Management organization to address and resolve any order issues. This job reports to the Sales Support Director This position contributes to our vision by: - Ensure the team processes internal and external customer purchase orders and requests in a timely manner - Review customer orders (EDI, web portal based, e-mail) for accuracy - Proactively identify and address issues with orders, ensuring timely and effective resolution to maintain accuracy and customer satisfaction Understand all aspects of the Order Management process - Provide Order Processors with training and guidance; assist co-workers with resolutions of issues on orders. - Evaluate current processes and procedures, refine and finalize them, and create comprehensive documentation for both new and existing workflows - Partner with Sales, Operations, Quality & Finance to streamline interconnecting processes impacting ### Order Management - Maintain and update the company's order processing manual by evaluating current procedures, integrating necessary updates, and ensuring clarity and alignment with company standards and industry requirements. Ensure order accuracy by reviewing daily order deck - Monitor Order Processing productivity and SOM activity through - Ensure team can effectively resolve customer issues/concerns - Analyze and evaluate complex customer issues to determine appropriate resolutions - Develop and maintain excellent report with customers, both internal and external - Manage customer's backlog order and customers' billing process - Ensure continuous training and up-to-date knowledge of M3 products and order processes - Track and make sure billing and invoice reach to customer successfully - Work with Program Management and the Contracts team to reduce errors, double activities and inefficiency. - Oversee and manage team operations, including directing work assignments, making personnel decisions (hiring, terminations, and promotions), and coordinating employee schedules to ensure efficient workflow and alignment with organizational goals Ensure and audit any implementation of the new tool or platforms - Create KPI and monitor KPI for the team - Work extended hours at month end/quarter end as required (could include weekends) - Perform other ad hoc duties as assigned Safran Cabin is #1 worldwide for business and regional aircraft interiors. Here, you will build your skills and grow with a community of experts to enrich yourself every day. Here, collaboration is embodied within the diversity of our teams all around the world. Here, we're cutting our emissions, not your ambitions. Together, let's shape the sustainable future of aeronautics. Learn more about Safran Cabin! ### Your Benefits - Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, and employee discounts & rewards for consumer products/services and more! - Management roles may be eligible for a bonus in accordance with the terms of the applicable incentive plan.(Bonus eligible positions only) Remove if not applicable. At Safran Cabin, we provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws. The expected salary range for this position is between $78,130 - $122,770 USD. Actual compensation will be determined based on experience, education, and other factors permitted by law. ### Education Bachelor's degree in Business or a business-related field preferred Experience: 5+ years of experience of Order Management processing. ### Experience 2+ years of experience leading or managing people. ### Other Skills Problem-solving, well organized, detailed oriented and accurate, excellent written and verbal communication skills. Advanced skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred. ### Description Entry – Mid Level position within field Working Conditions: - Does require fluent communication in English language. - Employment Status may be part-time, full-time, or temporary. - Traveling is required. - Protracted or irregular hours may be required. - Relocation to another Safran facility may be required ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Jul 31, 2026 - Last checked: Oct 19, 2026 - Listed for: 80 days - Pay: $78,130 - $122,770[Apply on Safran’s careers site →](https://careers.safran-group.com/job/job-manager-aog-sales-support_168784.aspx?LCID=1033) ## More jobs at Safran ### [Aftermarket Planner 2](https://jobs.opennash.com/companies/safran/jobs/b9bf001c9b9958982e6e/) ### [Assembler 2](https://jobs.opennash.com/companies/safran/jobs/fb1b7142863da978c684/) ### [Customer Service Rep 2](https://jobs.opennash.com/companies/safran/jobs/a3f5db2b24cd24a84d33/) ### [Manager, Demand](https://jobs.opennash.com/companies/safran/jobs/8a589cef75e368a1008b/) ### [Manager, Quality Control](https://jobs.opennash.com/companies/safran/jobs/dda3f1ff259c35a644b3/) ## Similar jobs at other companies ### [Aircraft Material Purchasing Coordinator - AOG Desk (f/m/d)](https://jobs.opennash.com/companies/deutsche-post/jobs/09c06480f7b918b0417c/) Deutsche Post · Schkeuditz, Sachsen, Germany ### [ABB Talent Pool –Sales Support Executive, Sales Support Coordinator, Bid Support Executive, Proposal Coordinator, Sales Administrator, Tender Executive, Sales Support Specialist, Sales Support Specialist, Senior Sales Support Executive, Proposal Manager, Tender Manager, Bid Manager, Technical Sales Support Specialist, Sales Operations Specialist, Sales Support Manager, Bid & Proposal Manager](https://jobs.opennash.com/companies/abb/jobs/422e1481f6d295f05e83/) ABB · Not Location Specific ### [Sales Support, Institutional Sales, Chennai](https://jobs.opennash.com/companies/grasim-industries/jobs/0b515345af7e42ece29f/) Grasim Industries · Tamil Nadu ### [Sales Support](https://jobs.opennash.com/companies/fastenal/jobs/f555f191d6d92fc9251d/) Fastenal · Apodaca, NL ### [Sales Support](https://jobs.opennash.com/companies/fastenal/jobs/a4b2c3a87fe22a383753/) Fastenal · Arecibo, PR OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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