[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Rollins · San Antonio, Texas # Customer Experience Representative San Antonio, Texas Full-time Customer Support Listed on Rollins’s official careers site. Posted November 9, 2026. Check that it is still open and apply there. [Apply on Rollins’s careers site →](https://hometeam-careers-rollins.icims.com/jobs/56051/login) [OpenNash Jobs](https://jobs.opennash.com/) / [Rollins](https://jobs.opennash.com/companies/rollins/) / Customer Experience Representative ## Job description ### Overview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player. Apply in minutes from your mobile phone! ### Responsibilities As a HomeTeam Customer Service Representative, you can expect to: Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense. - Provide information to prospects and initiate new service - Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software Resolving customer problems with invoices and billing questions - Conduct telephone conversations with customers about issues surrounding their service in a professional manner - Enter service-related notes in system software - Provide general marketing information to prospects and customers as requested - Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed - Maintain customer files on computer and in filing system - Validate technician paperwork for completeness and accuracy File Technician paperwork in customer files - Update notes in system with technician and other employee customer information - Print, distribute, and review service tickets for technicians Have a basic knowledge of technician’s job and processes of company's treatment processes Properly follow HomeTeam Pest Defense telephone etiquette procedures - Ability to calm and diffuse angry customers - Escalate appropriate inquiries or problems to managers - Collect and reconcile payments received by technicians There’s plenty of perks too! Competitive pay $$ $35K-$37K Annually Comprehensive benefits package including medical, dental, vision Company paid life & AD&D insurance 401(k) plan with company match up to 6% Employee stock purchase plan Paid Time off and holidays Employee discounts Tuition reimbursement Dependent scholarship awards An opportunity to advance within the company Recognition for a job well done A friendly work environment Employee referral bonuses The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? HomeTeam is the #1 pest management company to homebuilders Currently performs more the 2,000,000 services a year The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction Pest Management Industry is growing and is a recession resistant line of business Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace. HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Qualifications Minimum Requirements: - Must have - 1 year of previous customer service experience Entry level customer service skill and technique Basic / entry level understanding of computers Entry level skill on use of company telephone features and how to use them - Must be 18 years or older with a high school diploma or GED Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodation HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #HTPD190HTS ## At a glance - Posted by the employer: Nov 9, 2026 - First seen by OpenNash: Nov 10, 2026 - Last checked: Nov 10, 2026 - Listed for: 1 day - Location: San Antonio, Texas - Employment type: Full-time[Apply on Rollins’s careers site →](https://hometeam-careers-rollins.icims.com/jobs/56051/login) ## Hiring at Rollins - Open jobs: 1,164 - New in the last 7 days: After two weekly collections - Tracked since: Jul 15, 2026 [All Rollins jobs](https://jobs.opennash.com/companies/rollins/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Rollins ### [Customer Service Representative](https://jobs.opennash.com/companies/rollins/jobs/d1531b0bb0ce0a8fd7a5/) San Antonio, Texas ### [B2B Outside Sales Representative](https://jobs.opennash.com/companies/rollins/jobs/387c15df051b6bb65752/) San Antonio, Texas ### [Commercial Pest Control Technician](https://jobs.opennash.com/companies/rollins/jobs/f2c15fedc1ed800f7bb8/) San Antonio, Texas ### [Installer](https://jobs.opennash.com/companies/rollins/jobs/ef7d7ee88e60a7fa1368/) San Antonio, Texas ### [Pest Control Technician](https://jobs.opennash.com/companies/rollins/jobs/c7f2df832a32ff3255cc/) San Antonio, Texas ## Similar jobs at other companies ### [Customer Experience Account Representative](https://jobs.opennash.com/companies/nutrien/jobs/c0ce026443f35d975f4e/) Nutrien · Deerfield, IL, USA ### [Customer Experience Representative](https://jobs.opennash.com/companies/crh/jobs/a7481684a612f8b8bc21/) CRH · Gilbert, Arizona, United States ### [Customer Experience Banker](https://jobs.opennash.com/companies/huntington-bank/jobs/b57e8a0471160f6f47eb/) Huntington Bank · Bridgeport, OH ### [Customer Experience Banker](https://jobs.opennash.com/companies/huntington-bank/jobs/a714123e742acf810913/) Huntington Bank · Bridgeport, WV ### [Customer Experience Engineering IC6](https://jobs.opennash.com/companies/microsoft/jobs/20ec7085cfe0d3ddf329/) Microsoft · United States, Washington, Redmond OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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