[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Rollins jobs](https://jobs.opennash.com/companies/rollins/) · [Search jobs](/search/) Rollins · Naples, Florida # Customer Service Representative Naples, Florida Full-time $17.99-$18 Hour Customer Support Listed on Rollins’s official careers site. Posted October 7, 2026. Check that it is still open and apply there. [Apply on Rollins’s careers site →](https://hometeam-careers-rollins.icims.com/jobs/55130/login) [OpenNash Jobs](https://jobs.opennash.com/) / [Rollins](https://jobs.opennash.com/companies/rollins/) / Customer Service Representative ## Job description ### Overview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player. Apply in minutes from your mobile phone! ### Responsibilities As a HomeTeam Customer Service Representative, you can expect to: Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense. - Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers Interact with customers/prospects by scheduling various pest and builder related services using the PestPac OR system software Resolving customer problems with invoices and billing questions - Conduct telephone conversations with customers about issues surrounding their service in a professional manner - Enter service-related notes in system software - Provide general marketing information to prospects and customers as requested - Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed - Maintain customer files on computer and in filing system - Validate technician paperwork for completeness and accuracy - Update notes in system with technician and other employee customer information Have a basic knowledge of technician’s job and processes of company's treatment processes Properly follow HomeTeam Pest Defense telephone etiquette procedures - Ability to calm and diffuse angry customers - Escalate appropriate inquiries or problems to managers - Collect and reconcile payments received by technicians There’s plenty of perks too! Competitive pay $$ $17.99-$18 Hourly + sales commission opportunity Comprehensive benefits package including medical, dental, vision Company paid life & AD&D insurance 401(k) plan with company match up to 6% Employee stock purchase plan Paid Time off and holidays Employee discounts Tuition reimbursement Dependent scholarship awards An opportunity to advance within the company Recognition for a job well done A friendly work environment Employee referral bonuses The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? HomeTeam is the #1 pest management company to homebuilders Currently performs more the 2,000,000 services a year The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction Pest Management Industry is growing and is a recession resistant line of business Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace. HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Qualifications Minimum Requirements: - Must have - 1 year of previous customer service experience Entry level customer service skill and technique Basic / entry level understanding of computers Entry level skill on use of company telephone features and how to use them - Must be 18 years or older with a high school diploma or GED Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodation HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #HTPD114HFS ## At a glance - Posted by the employer: Oct 7, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 13 days - Location: Naples, Florida - Employment type: Full-time - Pay: $17.99-$18 Hour[Apply on Rollins’s careers site →](https://hometeam-careers-rollins.icims.com/jobs/55130/login) ## More jobs at Rollins ### [Administrative Professional](https://jobs.opennash.com/companies/rollins/jobs/daf087d5690287f9698c/) Naples, Florida ### [PT Seasonal DTD MKTG REP](https://jobs.opennash.com/companies/rollins/jobs/ba5874ac6624e2c50cdb/) Naples, Florida ### [Pest Control Service Professional](https://jobs.opennash.com/companies/rollins/jobs/fcd4f112cdf786928887/) Naples, Florida ### [Pest Control Technician - Company vehicle Provided!](https://jobs.opennash.com/companies/rollins/jobs/89a94459801f5d258087/) Naples, Florida ### [Client Services Administrator](https://jobs.opennash.com/companies/rollins/jobs/52112544f12ac53cda28/) Erlanger, Kentucky ## Similar jobs at other companies ### [Customer Service Representative](https://jobs.opennash.com/companies/genuine-parts/jobs/f6dabec2462588201643/) Genuine Parts · Albany, NY ### [Customer Service Representative](https://jobs.opennash.com/companies/genuine-parts/jobs/106f2f846443006e31ef/) Genuine Parts · Anchorage, AK ### [Customer Service Representative](https://jobs.opennash.com/companies/sanmina-sci/jobs/ea1e864ed0aed28ce1ab/) Sanmina-SCI · Tatabanya, HU ### [Representative II, Customer Service Operations](https://jobs.opennash.com/companies/cardinal-health/jobs/a42b919930b550400ad9/) Cardinal Health · International ### [Customer Service Representative](https://jobs.opennash.com/companies/albertsons/jobs/411a7dc1f9568058b68d/) Albertsons · Melrose, MA, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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