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Roche Holding · Hungary

# IT Solutions Specialist

Hungary Full-time IT & Infrastructure 

Listed on Roche Holding’s official careers site. Posted September 19, 2026. Check that it is still open and apply there.
[Apply on Roche Holding’s careers site →](https://roche.wd3.myworkdayjobs.com/roche-ext/job/Hungary/IT-Solutions-Specialist_202609-122541-1)

[OpenNash Jobs](https://jobs.opennash.com/) / [Roche Holding](https://jobs.opennash.com/companies/roche-holding/) / IT Solutions Specialist

## Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

### The Position The Opportunity

You as the IT Solutions Specialist are responsible for the installation, maintenance, and seamless operation of Roche Information Solutions Portfolio (RIS, e.g. including navify POC Operations, navify LAB Operations, navify LAB Advantage, Digital Pathology etc.). You ensure optimal system performance and high-quality user experience through regular upgrades and proactive technical support. By collaborating closely with customers, you optimize the diagnostic performance of Roche instruments, reagents, and systems.

This position plays a critical role in achieving the division’s financial and professional goals by providing expert support to regional representatives, product managers, and customers, while maintaining full compliance with quality and safety standards. Please note that this is a CONTRACTOR/CONTINGENT POSITION. You will be employed by our 3rd party service provider.

### Technical Implementation & Support

Solution Deployment: Lead the onsite and remote installation, configuration, and testing of the Roche IT portfolio.

### Troubleshooting

Provide high-level technical support for the systems and solutions of the RIS Portfolio, utilizing remote tools (e.g., Axeda) and onsite visits.

### System Optimization

Perform software upgrades and system adjustments; verify and approve the operational quality of all system equipment.

### Lifecycle Management

Monitor notifications continuously, providing timely feedback and proactive updates to customers to ensure sustainable operations.

### Consultative Partnering & Training

Customer Advisory: Act as a consultant to senior laboratory and hospital leadership, participating in technical negotiations to align Roche’s digital offerings with customer needs.

### Training & Adoption

Conduct comprehensive onsite training for healthcare professionals; serve as a "Key User" and rollout leader for customer-facing portals.

### Account Management

Act as the primary technical support contact for assigned strategic accounts, managing complex problem escalations.

### Co-creation

Partner with customers to develop tailor-made, sustainable digital solutions.

### Collaboration & Global Integration

Network Integration: Represent Roche Hungary in global and regional digital teams, ensuring local requirements are integrated into global best practices.

### Cross-functional Synergy

Collaborate with Sales, Service, and Marketing on digital initiatives and campaigns to enhance market presence.

### Project Management

Manage and coordinate complex IT projects with professional cross-functional support.

### Administration & Compliance

Documentation: Maintain precise records of cases, incidents, and project progress in the CRM (Rexis) system in line with ISO and company standards.

### Governance

Strictly adhere to SOPs, MedTech, Compliance, and ISO regulations, including occupational safety and reporting obligations.

### Performance

Meet and exceed assigned KPI requirements.

### Who you are

Education and

### Professional Experience

BSc/MSc degree in IT, Business Informatics, Engineering, or a related field. Proven experience in a similar role (e.g., IT Consultant or Application Specialist); experience within the healthcare or laboratory diagnostics industry is a significant advantage.

### Digital Literacy

High level of IT proficiency, including Google Suite (advanced Sheets/Excel for data analysis) and the ability to navigate complex Roche software interfaces.

### Analytical Ability

Precise, focused working style with a strong capacity for analytical problem-solving and handling complex data sets.

### Business Partnering and Collaborative Spirit

A "seat at the table" mindset—capable of acting as a credible advisor to partners and stakeholders. A track record of building sustainable partnerships across functional and geographical boundaries, ideally within an agile environment.

### Language Skills and Mobility

Fluency in Hungarian and proficiency in English (written and verbal) are essential for local and international collaboration. Valid Category B Driver’s License and willingness to travel frequently to customer sites. Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: [https://go.roche.com/dpn4candidates](https://go.roche.com/dpn4candidates) Who we are A healthier future drives us to innovate.

Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

## At a glance
- Posted by the employer: Sep 19, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 29 days
- Location: Hungary
- Employment type: Full-time[Apply on Roche Holding’s careers site →](https://roche.wd3.myworkdayjobs.com/roche-ext/job/Hungary/IT-Solutions-Specialist_202609-122541-1)

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