[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Roche Holding jobs](https://jobs.opennash.com/companies/roche-holding/) · [Search jobs](/search/) Roche Holding · Petaling Jaya # Customer Innovation & Consulting Partner Petaling Jaya Hybrid Full-time Consulting Listed on Roche Holding’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Roche Holding’s careers site →](https://roche.wd3.myworkdayjobs.com/roche-ext/job/Petaling-Jaya/Customer-Innovation---Consulting-Partner_202608-121943) [OpenNash Jobs](https://jobs.opennash.com/) / [Roche Holding](https://jobs.opennash.com/companies/roche-holding/) / Customer Innovation & Consulting Partner ## Job description At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Roche is a global healthcare company offering exceptional career paths for outstanding professionals to be inspired and empowered. Talents like you will make an impact that matters for society. We are continuously expanding and offer hybrid work arrangements with exciting opportunities to join our transforming team at Roche Diagnostics. Grow with us and be part of a company where purpose, diversity, flexibility, equal opportunity, and benefits meet to create an amazing workplace for you. ### About the Customer Innovation & Consulting Partner You will be reporting to Customer Innovation & Consulting Lead and this role required to have deep understanding and experience with In-Vitro Diagnostics Solutions and technology trends in the Healthcare industry and also will focus on strategic innovative products by Implementation, training and support the digital solution product Healthcare consulting for key stakeholders both external and internal with the aim of driving the transformation of Healthcare systems Digital product marketing in the Malaysia market. In this position, you will be in a key role to help shape and enable the Roche Diagnostics Malaysia strategy, and contribute to the overall Roche Diagnostics vision. You demonstrate personal purpose around improving the healthcare ecosystem thinking from an enterprise level, beyond boundaries and borders, to bring the best possible outcomes to the health environment; creating better health outcomes for more patients faster, and by bringing a strong entrepreneurial mentality with outstanding partnering capabilities. ### As a qualified Partner, you Proactively drives for continuous improvement and simplification of processes across the Digital IT support spectrum & get the good practices for Digital Solutions implementations. Able to analyze data generated from digital solutions and provide insights/action recommendations from the data analysis. Deliver consultancy services to the customers by providing the brief, reviewing the draft or drafting proposals and providing input. - Create mutually beneficial business partnerships/arrangements with the customers by identifying, researching, analyzing and making recommendations and negotiating strategic alliances - Drive new business by identifying, analyzing and comparing alternative opportunities for entering new markets and adopting new consulting services - Create a shared vision with the customer team by supporting them with change management and implementation - Resolve complex customer problems by looking beyond existing methodologies and own discipline to define and facilitate implementation of solutions - Analyses the evolving market environment, develops the strategy such as customer segmentations, positioning, branding, messaging, PR/communications, pricing strategy and ensures effective rollout of strategy to the marketplace. Assist in the development of a yearly Marketing Plan which outlines marketing strategies and development and implementation of business strategies to achieve profitable relationships and identify potential opportunities with major accounts across the Business Area. ### What can you bring to our team Passion for the healthcare industry –good understanding of how the healthcare industry operates and the unique characteristics of the industry ecosystem Experience and success in negotiating complex deals & partnerships with customers and partners Consistent record of building collaborative relationships with peers and teams, helping cross functional teams address strategic opportunities and solve problems across the organization Management of complex projects with ambitious milestones in high pressure circumstances Preferable with medical laboratory experience and digital Solutions knowledge and implementation experience Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Petaling Jaya - Work arrangement: Hybrid - Employment type: Full-time[Apply on Roche Holding’s careers site →](https://roche.wd3.myworkdayjobs.com/roche-ext/job/Petaling-Jaya/Customer-Innovation---Consulting-Partner_202608-121943) ## More jobs at Roche Holding ### [APAC RCSC Application Specialist (Korean Speaker)](https://jobs.opennash.com/companies/roche-holding/jobs/a26dff8bd79dd5d9793f/) Petaling Jaya ### [APAC RCSC Application Specialist (Thai Speaker)](https://jobs.opennash.com/companies/roche-holding/jobs/f17251bca3c97fe68da9/) Petaling Jaya ### [APAC RCSC Engineering Specialist (Korean Speaker)](https://jobs.opennash.com/companies/roche-holding/jobs/e0d2ed794b8074764a05/) Petaling Jaya ### [APAC RCSC Engineering Specialist (Thai Speaker)](https://jobs.opennash.com/companies/roche-holding/jobs/dc4bf4dae03a6749bb65/) Petaling Jaya ### [Accounting Tax Integration (GBPS)](https://jobs.opennash.com/companies/roche-holding/jobs/dfa9829f6219b07d6d48/) Petaling Jaya ## Similar jobs at other companies ### [Internship Management Consulting - (Digital) Innovation & Circular Economy (m/f/d)](https://jobs.opennash.com/companies/basf/jobs/40298c0ac11dfc88fefd/) BASF · ${htmlLocations} ### [Intern Customer Experience & Innovation Consulting](https://jobs.opennash.com/companies/publicis-groupe/jobs/7dc1e3bb678eb70de177/) Publicis Groupe · Paris ### [Manager Customer Experience & Innovation Consulting](https://jobs.opennash.com/companies/publicis-groupe/jobs/4748c8e85a4a77c2d177/) Publicis Groupe · Bogota ### [Trainee (w/m/d) Portfolio Consulting Professional & Business Development – Customer Service](https://jobs.opennash.com/companies/siemens/jobs/b0ceea10becae15dfa77/) Siemens ### [Partner (m/f/d) - Allianz Consulting - Germany Consulting](https://jobs.opennash.com/companies/allianz/jobs/59c21aab02610ab39e42/) Allianz · Unterföhring, Germany OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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