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RELX · Manila

# Student Movement Coordinator I

Manila 

Listed on RELX’s official careers site. Posted September 30, 2026. Check that it is still open and apply there.
[Apply on RELX’s careers site →](https://relx.wd3.myworkdayjobs.com/relx/job/Manila/Student-Movement-Coordinator-I_R119062)

[OpenNash Jobs](https://jobs.opennash.com/) / [RELX](https://jobs.opennash.com/companies/relx/) / Student Movement Coordinator I

## Job description

### Key Responsibilities

Manage student movement between cohorts, including transferring students to the correct cohort and helping ensure dropped, repeating, or returning students are accurately reflected in the appropriate roster. Report student payment status directly to Evolve Support so incoming student questions about access can be resolved quickly and accurately. Monitor HESI course activity to identify nonpaying students who may have reenrolled or regained access without appropriate payment confirmation.

Partner with Delivery Operations on nonpaying student reporting to help ensure students without current payment status do not have access to Compass or Live Review. Confirm product entitlement by the required date to support timely access, delivery readiness, and a smooth student experience. Enable or disable student Evolve account access, as needed Maintain accurate documentation of student movement, payment exceptions, entitlement confirmations, and access-related follow-up items.

Escalate unresolved payment, access, or entitlement issues to the appropriate internal stakeholders for timely resolution.

### Additional Responsibilities

Fulfill desk copies of requested textbooks. Manage the approval process for Evolve Admin requests. Cross-Functional Collaboration This role works closely with Sales, Customer Success, Evolve Support, Delivery Operations, and other internal teams involved in cohort management, billing visibility, product delivery, and student access support. The coordinator serves as a central point of operational follow-through for student-pay visibility and roster accuracy.

### Required Skills and Qualifications

Strong attention to detail and ability to manage student-level records accurately. Ability to follow defined processes while identifying exceptions that require escalation. Clear written communication skills for support handoffs, status updates, and internal documentation. Comfort working across multiple systems and internal teams to validate payment, roster, and entitlement information. Customer-focused mindset with the ability to support timely student access while maintaining payment and entitlement controls.

Ability to prioritize time-sensitive access needs and meet required entitlement deadlines. Success Measures Students are accurately placed in the correct cohorts. Payment-status updates are communicated to Evolve Support in a timely manner. Product entitlement confirmations are completed by the required date. Internal teams have clear, reliable information to resolve student access questions quickly.

### Qualifications
- Bachelor's degree holder or completed at least
- 2 years level in College (no back subjects/incomplete units)
- Must have at least
- 2 years relevant experience
- Excellent communicator (both written and verbal), and strong presentation skills Knowledgeable in Microsoft Word, Excel and PowerPoint
- Familiarity in different CRM tools
- Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

### Additional for internal applicants
- Must be in current role for 1 year
- Must not have received any Disciplinary Action within the past 12 months
- Must not have any Attendance and Punctuality issues in the past 12 month
- Must have a Successful or above rating in the last Enabling Performance cycle We know your well-being and happiness are key to a long and successful career.

We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information.

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### We are an equal opportunity employer

qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

### USA Job Seekers

EEO Know Your Rights.

## At a glance
- Posted by the employer: Sep 30, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 19 days
- Location: Manila[Apply on RELX’s careers site →](https://relx.wd3.myworkdayjobs.com/relx/job/Manila/Student-Movement-Coordinator-I_R119062)

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