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Regions Financial

# Loan Servicing Single Point of Contact Specialist

Hattiesburg, MS - Loan Operations Center Full-time 

Listed on Regions Financial’s official careers site. Posted November 2, 2026. Check that it is still open and apply there.
[Apply on Regions Financial’s careers site →](https://regions.wd5.myworkdayjobs.com/Regions_Careers/job/Hattiesburg-MS---Loan-Operations-Center/Loan-Servicing-Single-Point-of-Contact-Specialist_R107033)

[OpenNash Jobs](https://jobs.opennash.com/) / [Regions Financial](https://jobs.opennash.com/companies/regions-financial/) / Loan Servicing Single Point of Contact Specialist

## Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit.

The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years.

You may review, modify, or update your information by visiting and logging into the careers section of the system.

### Job Description

At Regions, the Loan Servicing Single Point of Contact Specialist works with customers that are going through the foreclosure process as the sole point of contact for the borrower until their financial hardship is resolved.

### Primary Responsibilities
- Acts as a direct point of contact for delinquent or imminent default borrowers and assists them through the loss mitigation servicing process
- Assesses, resolves, and executes appropriate workout solutions
- Works with customers to resolve mortgage account delinquency status while minimizing company interest losses
- Implements repayment plans as necessary and collects delinquent payments
- Ensures that files and paperwork are properly and accurately completed
- Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices May contact outside parties to collect or clarify documentation May provide guidance to less experienced associates This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

### Requirements
- High School Diploma or GED Two (2) years of related experience Applicants will be expected to pass any assessment associated with the position Skills and Competencies A bility to interpret and ensure compliance with applicable rules, regulations, and industry guidance
- Ability to work in a fast-paced environment Detailed oriented
- Proficient in Microsoft Excel and Word
- Strong customer service skills
- Strong organization skills Schedule: Full-time, 40 hours per week Training schedule: Monday through Friday, 7:30 AM to 4:30 PM for the first 6 months After training, shifts will be scheduled Monday through Friday between 8:00 AM and 6:00 PM One late shift per week from 11:00 AM to 8:00 PM (Remote) Rotating Saturday shift from 8:00 AM to 12:00 PM (Remote) Shift assignments will be based on business needs and may vary accordingly.

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office four or more days a week. The manager will set the work schedule for this position, including in-office expectations. This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions.

Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

### Job Range Target

Minimum: $39,150.00 USD Median: $47,286.00 USD Incentive Pay Plans: This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

### Benefits

Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

To learn more about Regions’ benefits, please click or copy the link below to your browser. [https://www.regions.com/about-regions/welcome-portal/benefits](https://www.regions.com/about-regions/welcome-portal/benefits) Location Details Hattiesburg Mortgage Ops Location: Hattiesburg, Mississippi Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting.

Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

## At a glance
- Posted by the employer: Nov 2, 2026
- First seen by OpenNash: Nov 7, 2026
- Last checked: Nov 7, 2026
- Listed for: 5 days
- Location: Hattiesburg, MS - Loan Operations Center
- Employment type: Full-time[Apply on Regions Financial’s careers site →](https://regions.wd5.myworkdayjobs.com/Regions_Careers/job/Hattiesburg-MS---Loan-Operations-Center/Loan-Servicing-Single-Point-of-Contact-Specialist_R107033)

## Hiring at Regions Financial
- Open jobs: 474
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Regions Financial jobs](https://jobs.opennash.com/companies/regions-financial/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Regions Financial

### [Loan Servicing Specialist - Escrow Analysis](https://jobs.opennash.com/companies/regions-financial/jobs/9d5af0d9bea73aaedd77/)

Hattiesburg, MS - Loan Operations Center

### [Loan Servicing Specialist - Hybrid](https://jobs.opennash.com/companies/regions-financial/jobs/cb95072aec542fe217d4/)

Hattiesburg, MS - Loan Operations Center

### [Loan Servicing Specialist- Case Processor](https://jobs.opennash.com/companies/regions-financial/jobs/8dc08d699362153855b8/)

Hattiesburg, MS - Loan Operations Center

### [Loan Servicing Specialist- REO/Collections](https://jobs.opennash.com/companies/regions-financial/jobs/bd5357474c2a806320ad/)

Hattiesburg, MS - Loan Operations Center

### [Loan Servicing Specialist- Special Loans](https://jobs.opennash.com/companies/regions-financial/jobs/fe76e050bbcbf963e1ce/)

Hattiesburg, MS - Loan Operations Center

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