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Ralph Lauren · United States

# Workforce Strategy Manager

United States Manager or lead Operations 

Last seen on Ralph Lauren’s official careers site on July 13, 2026; it may have closed since.
[Apply on Ralph Lauren’s careers site →](https://careers.ralphlauren.com/en_US/CareersCorporate/JobDetailCorporate?jobId=66208)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ralph Lauren](https://jobs.opennash.com/companies/ralph-lauren/) / Workforce Strategy Manager

## Job description

POSITION OVERVIEW ​ ​ ​ The Workforce Strategy Manager uses data and analytics to drive operational efficiency and support business growth and results. The role analyzes field behaviors and store KPI s to identify opportunities to drive efficiency. The role will work with the Retail Operations, Field Leadership team, finance and business partners to establish action plans to convert these opportunities; establishing the optim al payroll mode l, improve store KPIs and accelerate business growth.

Directly protects gross margin by optimizing payroll (often the largest controllable store expense) through demand-based scheduling and labor model governance. Improves forecast accuracy and reduces budget variance by building consistent payroll plans, monitoring leading indicators, and recommending in-quarter corrective actions. Creates measurable ROI by translating productivity and traffic conversion insights into targeted actions that increase sales per labor hour and improve 4-wall contribution.

Strengthens financial controls by standardizing store org structures, census processes, and commission/bonus guardrails—reducing leakage, errors, and compliance risk. Enables faster executive decision-making with a single source of truth for payroll performance reporting and scenario modeling to support trade-offs and investment cases.

## Responsibilities

### ESSENTIAL DUTIES & RESPONSIBILITIES
- Develop and execute company workforce strategy to drive productivity and 4-wall profitability
- Lead ongoing census and store org chart evaluation and updates Accountable for the S&B and productivity performance of division of responsibility Responsible for creation and management of payroll budget
- Lead the communication of payroll performance and workforce strategy to field and business partners
- Review data to identify trends and insights and translate the information into strategy
- Lead in any necessary change management to optimize the labor model and field engagement
- Oversee commission and bonus calculations, payout, and reporting process Provid e the highest level of customer service to the field and home office
- Support project implementation and KPI initiatives through facilitation, project management and documentation follow - up
- Drive performance metrics and KPIs
- Support other projects as assigned to enable Retail Operations and workforce strategy overall functionality Responsible for the development and performance of Workforce Strategy Analys

## Qualifications

​ Ability to work under pressure in a fast-paced environment to prioritize tasks and to delegate when appropriate. ​ Ability to act with integrity, professionalism, and confidentiality. ​ Experience working with retail or frontline teams is highly preferred. ​ Financial acumen to manage budgets, forecasting and cost optimization. ​ Collaborative mindset with a proactive approach to problem-solving. ​ Ability to challenge assumptions, ask the right questions, and explore alternative perspectives ​ Strong communication skills (listening, written, verbal, facilitation) and build strong relationships cross functionally. ​ Proficiency in project management tools (Smartsheet or similar); Excellent

Excel & Adobe Acrobat skills; Strong Word, Outlook & Adobe Suite ​ Must be able to work various hours depending on project scope and needs ​ Ability to travel Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.

Please note background checks will be evaluated individually.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 13, 2026
- Last checked: Jul 13, 2026
- Listed for: Under a day
- Location: United States[Apply on Ralph Lauren’s careers site →](https://careers.ralphlauren.com/en_US/CareersCorporate/JobDetailCorporate?jobId=66208)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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