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Ralph Lauren · Hong Kong SAR

# Senior Clienteling Manager 1:1, APAC

Hong Kong SAR Manager or lead Retail & Store 

Last seen on Ralph Lauren’s official careers site on July 13, 2026; it may have closed since.
[Apply on Ralph Lauren’s careers site →](https://careers.ralphlauren.com/en_US/CareersCorporate/JobDetailCorporate?jobId=65273)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ralph Lauren](https://jobs.opennash.com/companies/ralph-lauren/) / Senior Clienteling Manager 1:1, APAC

## Job description

### POSITION OVERVIEW

The Senior Manager, Clienteling (1:1), APAC is responsible for driving the design, deployment, and performance of 1:1 clienteling across APAC markets, with a primary focus on High Net Worth (HNW) and Very Important Client (VIC) development. The role translates regional clienteling strategy into consistent, high-quality execution in partnership with Retail and Market teams, ensuring measurable commercial impact and elevated luxury customer experiences.

## Qualifications

EXPERIENCE, SKILLS & KNOWLEDGE 8–12+ years experience in clienteling, luxury retail, CRM, or customer experience roles
- Strong understanding of luxury service models and HNW/VIC client expectations Regional or multi-market APAC experience preferred Hands-on experience with clienteling tools, CRM platforms, and customer data
- Strong commercial mindset with data literacy and performance orientation
- Ability to influence retail and market stakeholders without direct authority Candidates with less experience can be considered as Manager

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 13, 2026
- Last checked: Jul 13, 2026
- Listed for: Under a day
- Location: Hong Kong SAR[Apply on Ralph Lauren’s careers site →](https://careers.ralphlauren.com/en_US/CareersCorporate/JobDetailCorporate?jobId=65273)

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