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Ralph Lauren · United States

# FOH Supervisor - FOA

United States Manager or lead Retail & Store 

Last seen on Ralph Lauren’s official careers site on July 13, 2026; it may have closed since.
[Apply on Ralph Lauren’s careers site →](https://careers.ralphlauren.com/en_US/CareersCorporate/JobDetailRetail?jobId=67024)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ralph Lauren](https://jobs.opennash.com/companies/ralph-lauren/) / FOH Supervisor - FOA

## Responsibilities

### ESSENTIAL DUTIES & RESPONSIBILITIES

Team Development & Leadership
- Foster a collaborative team environment through open communication, feedback, and recognition
- Drive team sales performance through coaching and development
- Monitor and achieve sales targets, KPIs and performance metrics
- Model selling behaviors and lead in performance metrics
- Act as mentor to employees, providing guidance to enhance skills and product knowledge
- Support training programs aligned with brand standards
- Provide feedback to Store Management on team performance and development needs Customer Experience & Business Operations Sell 50% of the time, implement clienteling strategies to build customer loyalty
- Execute promotional activities and sales events
- Ensure consistent customer experience aligned with Ralph Lauren and CEL standards
- Support customer concern process, escalating as needed to senior Management Champion new technology for New Ways of Selling and More Ways to Shop
- Communicate sales and profit performance tools to the store team Report product category opportunities and support store merchandising needs
- Support inventory control and maintain productivity standards

### Administration & Compliance
- Participate in recruitment and interviews as needed
- Supervise daily cash transactions, deposits, and register balancing
- Ensure compliance with health/safety regulations and company policies
- Create an inclusive environment aligned with Ralph Lauren values and Cultural Focus Areas

## Qualifications

EXPERIENCE, SKILLS & KNOWLEDGE Retail Supervisory or similar industry experience Fashion insights and awareness of industry trends a plus
- Excellent leadership and communication skills
- Ability to effectively communicate with customers and store personnel
- Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
- Ability to operate the register, stand, move and walk for multiple hours
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.

Possess and demonstrate business acumen Strong planning and prioritization/time management skills Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 13, 2026
- Last checked: Jul 13, 2026
- Listed for: Under a day
- Location: United States[Apply on Ralph Lauren’s careers site →](https://careers.ralphlauren.com/en_US/CareersCorporate/JobDetailRetail?jobId=67024)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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