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Ralph Lauren · Italy

# Department Manager

Italy Manager or lead Retail & Store 

Last seen on Ralph Lauren’s official careers site on July 13, 2026; it may have closed since.
[Apply on Ralph Lauren’s careers site →](https://careers.ralphlauren.com/en_US/CareersCorporate/JobDetailRetail?jobId=66990)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ralph Lauren](https://jobs.opennash.com/companies/ralph-lauren/) / Department Manager

## Job description

### POSITION OVERVIEW

Summary
- Embrace the RL Way and drive positive behaviours around the cultural focus areas
- Deliver the business initiatives to support the brand business vision and increase productivity
- Lead & develop the team to deliver the RL Selling Culture
- Execute the Brand Presentation guidelines to further enhance the RL Selling Culture

## Responsibilities

### ESSENTIAL DUTIES & RESPONSIBILITIES

Key responsibilities
- Exceed sales and profitability targets

### Deliver sales and profitability through key metrics
- sales, conversion & unit per transaction
- Deploy resource to match skill/experience & customer requirements
- Adopt tools & processes to improve employee efficiency & increase productivity
- Understand and support budgetary requirements to increase the store profitability
- Manage & maintain a safe working environment for customers and employees
- Maintain compliance of all company policy & procedures including health and safety and employment legislation
- Partner with the operations manager and implement action plans to minimize shrink and improve store compliance Leadership
- Manage and inspire the team to deliver results by driving the RL Selling Culture
- Communicate, engage and energize the team to maximize performance service metrics e.g. employee survey, forsee results
- Hire, coach and develop a high performing team to deliver outstanding results
- Manage talent talks and appraisals and provide regular constructive feedback
- Recognize and reward great service and performance
- Manage teams adherence to the brand dress & grooming standards to ensure representation as brand ambassadors

### RL Selling Culture
- Lead by example and coach the team to deliver the RL Selling Culture model to an exceptional level.
- Deliver Brilliant Briefings that focus on the RL Selling Culture
- Create a customer first culture within all store activities
- Observe, coach and share product knowledge coach selling skills to drive key metrics: sales, conversion and units per transaction
- Optimize opportunities to increase sales, customer data capture & increase customer loyalty Brand presentations and Operational Efficiency
- Deliver brand visual proposition guidelines are executed to an exceptional level
- Influence the visual presentation strategy through commercial thinking
- Build brand understanding coaching team with visual mechanizing skills
- Provide feedback & ideas to influence product presentation & product ranging to increase sales
- Ensure 100% retail standards are consistently maintained
- Demonstrate a good understanding of product seasonality, concepts, key volume lines to support the commercial actions & drive sales.

## Qualifications

### Competencies
- Work autonomously and give proactive guidance to team in a fast paced and dynamic environment
- Lead and empower the team to put the consumer at the heart of what they do
- Consistently demonstrates the RL Way and Cultural Focus Area’s
- Excellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)
- Coach and lead team to provide exceptional performance
- Able to prioritize workload, meet tight deadlines and specified standards
- Excellent organizational, planning and time management skills
- Ability to manage and implement change
- Excellent communication skills and the ability to engage, motivate and influence direct team and others
- Commitment to their own continuous development and supporting others

### Required language
- English + local language

### Computer skills
- MS Office Starting base salary equal to € 36.000 (Full Time). Once the successful candidate is selected, the salary offer will be based on objective and gender-neutral criteria such as experience, skills, responsibilities, and location.

### Target Bonus

15% of individual base salary. Bonus is discretionary and its payout depends on the achievement of certain metrics, as determined under the applicable bonus plan rules.

### Meal Vouchers

€ 8,65/day per worked day of at least 6 hours.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 13, 2026
- Last checked: Jul 13, 2026
- Listed for: Under a day
- Location: Italy[Apply on Ralph Lauren’s careers site →](https://careers.ralphlauren.com/en_US/CareersCorporate/JobDetailRetail?jobId=66990)

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