[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Publicis Groupe · San Jose # Support Engineer – Azure Application Support San Jose Hybrid Operations Listed on Publicis Groupe’s official careers site. Posted October 27, 2026. Check that it is still open and apply there. [Apply on Publicis Groupe’s careers site →](https://careers.publicisgroupe.com/jobs/179760?lang=en-us) [OpenNash Jobs](https://jobs.opennash.com/) / [Publicis Groupe](https://jobs.opennash.com/companies/publicis-groupe/) / Support Engineer – Azure Application Support ## Job description ### Overview At Publicis Sapient, we help clients rethink and build solutions that power their digital transformation. We are looking for a Support Engineer – Azure Application Support to join our Technology team. In this role, you will ensure operational stability and responsiveness for the OpenFlight application — an event-driven, point-to-point middleware supporting trip-based reservations among external partners and internal systems. ### Responsibilities We are looking for a Support Engineer – Azure Application Support to join our team. In this role, you will ensure operational stability and responsiveness for the OpenFlight application. This event-driven, point-to-point middleware supports trip-based reservations between external partners and internal systems. Your Impact Review and monitor incidents in ServiceNow for the OpenFlight application support team. Perform triage analysis by reviewing logs and diagnosing issues to determine appropriate resolution paths. Assign incidents to relevant technical or functional teams and follow through on resolution progress. Collaborate with Technical Program Managers (TPMs) and engineers to expedite root-cause identification and fixes. Participate in daily stand-ups (1–2 hour overlap required) for proactive communication and coordination. Ensure system reliability and performance KPIs are consistently achieved. ### Skills & Experience Strong experience with Microsoft Azure services — including Event Grid, Service Bus, API Management, Cosmos DB, Functions, and App Services. Working knowledge of C# /.NET frameworks and debugging. Experience analyzing system logs and monitoring outputs for issue triage and diagnosis. Hands-on experience with ServiceNow or equivalent incident management systems. Understanding of OAuth 2.0, Microsoft Entra ID (Azure AD) authentication, and role-based access. Strong collaboration and communication in distributed team environments. Analytical and problem-solving skills in an enterprise application support context. Set Yourself Apart With Experience supporting event-driven architectures, middleware, or integration platforms. Exposure to asynchronous messaging or event orchestration frameworks. Certification in Microsoft Azure Administrator or Azure Developer Associate. Familiarity with CI/CD pipelines, deployment monitoring, or automation. Background supporting travel, reservation, or transaction-heavy systems. Additional information ## At a glance - Posted by the employer: Oct 27, 2026 - First seen by OpenNash: Nov 3, 2026 - Last checked: Nov 3, 2026 - Listed for: 7 days - Location: San Jose - Work arrangement: Hybrid[Apply on Publicis Groupe’s careers site →](https://careers.publicisgroupe.com/jobs/179760?lang=en-us) ## Hiring at Publicis Groupe - Open jobs: 4,259 - New in the last 7 days: After two weekly collections - Tracked since: Oct 13, 2026 [All Publicis Groupe jobs](https://jobs.opennash.com/companies/publicis-groupe/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Publicis Groupe ### [Senior iOS Engineer (Build & Release)](https://jobs.opennash.com/companies/publicis-groupe/jobs/b80f0ea5e7cc80fbf73c/) San Jose ### [Senior Software Engineer (AI-First)](https://jobs.opennash.com/companies/publicis-groupe/jobs/f639038c8e96721bd9d0/) San Jose ### [Senior UX Lead \[Contractor\]](https://jobs.opennash.com/companies/publicis-groupe/jobs/b19de3b983b901ccaf51/) San Jose ### [Senior UX/UI Designer](https://jobs.opennash.com/companies/publicis-groupe/jobs/7f693b29fab5147b7605/) San Jose ### [Staff Billing Latam Contract 3 Months](https://jobs.opennash.com/companies/publicis-groupe/jobs/28b38f300325b51dd17c/) San Jose ## Similar jobs at other companies ### [Analyst Lead, Production Support(Production Support or Application Support/AWS and Azure)](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/1873c661f83a1a6d8a01/) Fidelity National Information (FIS) · Westend Center I, Sector II, Aundh, Pune-, Mahārāshtra, India ### [Application Developer-Azure Cloud FullStack](https://jobs.opennash.com/companies/ibm/jobs/e2b576be73aba595f74b/) IBM · Bangalore, IND ### [L2/L3 Application Support Engineer - Azure Integration Services](https://jobs.opennash.com/companies/fujitsu/jobs/79a4c0fc0012c043afb0/) Fujitsu ### [Senior Application Support Analyst (SQL and Azure)](https://jobs.opennash.com/companies/hitachi/jobs/13e71f4ce5fbf7f45fb6/) Hitachi · Barcelona, CT, Spain ### [Full Stack Application Developer (Azure)](https://jobs.opennash.com/companies/sumitomo-mitsui-financial/jobs/ad89fc3a540b7a41fb7b/) Sumitomo Mitsui Financial [Operations jobs](/functions/operations/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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