[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) PPG · USA - Sylmar Plant # Customer Service Representative, Aerospace USA - Sylmar Plant On-site Full-time $68,000 to $75,000 Customer Support Listed on PPG ’s official careers site. Posted November 5, 2026. Check that it is still open and apply there. [Apply on PPG ’s careers site →](https://ppg.wd5.myworkdayjobs.com/PPG_Careers/job/USA---Sylmar-Plant/Customer-Service-Representative--Aerospace_JR2612996-1) [OpenNash Jobs](https://jobs.opennash.com/) / [PPG ](https://jobs.opennash.com/companies/ppg/) / Customer Service Representative, Aerospace ## Job description PPG's Aerospace Business is looking for a Customer Service Representative to join our team onsite in Sylmar, CA! As part of our Customer Service team, you will be responsible for providing top tier service to our clients. This is an onsite position with a flex-Friday option and reporting to the Customer Service Supervisor. ### Key Responsibilities Process incoming purchase orders from customers and provide acknowledgement. Obtain any necessary revisions. Follow-up with relevant stakeholders to ensure delivery is made in accordance with the confirmed ship dates. Provide updates to customers on purchase order delivery progress. Participate in scheduled calls/meetings with customers to review open orders, pending returns, etc. Allocate parts for shipment. Work with various departments to ensure orders ship in a timely manner. Send Quotations and Dispositions to customers. Work with customers to resolve Returned Goods issues. Assist AR team to resolve customers issues that are blocking payments. Including discussing with customers and processing any necessary credits. Be the primary point of contact for customer inquiries about products, order status, or complaints. Escalate inquiries to respective department or commercial team to get feedback for customers. Obtain and maintain Export Documentation. Maintain accurate and detailed records of customer complaints, orders and interactions. Provide support for AOG (Aircraft on Ground) requirements and carry AOG cellphone on a rotating basis (one-week intervals), to provide 24-hour support. Work closely with assigned customer to grow and maintain relationships, as well as cross train to support other accounts as needed. ### Qualifications Associates degree or 2+ years customer facing experience (Aerospace and/or manufacturing environment is preferable). Capable of managing stakeholders with significant influencing ability at all levels in the organization. Strong customer relationship management experience. Experience handling a high volume of emails and dealing with a wide variety of customers. Customer-oriented attitude with a focus on satisfaction. Team player that is focused on supporting of the company, our team and our customers. Only U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply. The base salary range for this position is $68,000 to $75,000, with a possibility of an annual bonus up to 4.5% of base salary. PPG offers comprehensive benefits such as Health, Dental, Life, Retirement Plan, Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire. #LI-Onsite How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location. ### About us PPG: WE PROTECT AND BEAUTIFY THE WORLD ® Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to [https://careers.ppg.com/us/en/candidate-resources](https://careers.ppg.com/us/en/candidate-resources). PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. ## At a glance - Posted by the employer: Nov 5, 2026 - First seen by OpenNash: Nov 8, 2026 - Last checked: Nov 8, 2026 - Listed for: 3 days - Location: USA - Sylmar Plant - Work arrangement: On-site - Employment type: Full-time - Pay: $68,000 to $75,000[Apply on PPG ’s careers site →](https://ppg.wd5.myworkdayjobs.com/PPG_Careers/job/USA---Sylmar-Plant/Customer-Service-Representative--Aerospace_JR2612996-1) ## Hiring at PPG - Open jobs: 710 - New in the last 7 days: After two weekly collections - Tracked since: Jul 11, 2026 [All PPG jobs](https://jobs.opennash.com/companies/ppg/) · [Weekly hiring report](/reports/hiring/) ## More jobs at PPG ### [EHS Manager - Aerospace](https://jobs.opennash.com/companies/ppg/jobs/7d3892f1eda26102372c/) USA - Sylmar Plant ### [Production Supervisor, Aerospace Coatings - 2nd shift](https://jobs.opennash.com/companies/ppg/jobs/62290f64a62fc2708bbe/) USA - Sylmar Plant ### [Systems Lay Up Technician](https://jobs.opennash.com/companies/ppg/jobs/bca1393ac95ed43973a3/) USA - Sylmar Plant ### [Customer Service Co-ordinator](https://jobs.opennash.com/companies/ppg/jobs/e285fd64774332368b6c/) GBR - Stowmarket Plant ### [Customer Service Executive](https://jobs.opennash.com/companies/ppg/jobs/c921f8003586cc9bbfda/) MYS - Petaling Jaya Plant ## Similar jobs at other companies ### [Customer Service Representative- Aerospace & Defense Manufacturing](https://jobs.opennash.com/companies/ametek/jobs/9130e97a16712d190b85/) Ametek · Woodstock, NY, US ### [Aerospace Engineer - Intern](https://jobs.opennash.com/companies/lockheed-martin/jobs/5f20c6c0510b6c8ec1dd/) Lockheed Martin · Littleton, CO ### [Aerospace Painter - level 2](https://jobs.opennash.com/companies/lockheed-martin/jobs/3d40b41253c33e79737a/) Lockheed Martin · Littleton, CO ### [Cybersecurity Specialist-Aerospace](https://jobs.opennash.com/companies/eaton/jobs/86180961ce198ef1b901/) Eaton · Moon Township, Pennsylvania, USA ### [Material Planner - Aerospace Manufacturing](https://jobs.opennash.com/companies/eaton/jobs/2a02d4fb1c2bb949417c/) Eaton · Camarillo, California, USA [Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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