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Poly Developments & Holdings Group · 广东省, 广州市, 天河区

# 高端项目前置管家

广东省, 广州市, 天河区 

Listed on Poly Developments & Holdings Group’s official careers site. Posted May 26, 2026. Check that it is still open and apply there.
[Apply on Poly Developments & Holdings Group’s careers site →](https://polycn.zhiye.com/social/detail?jobAdId=16f48d35-c462-426d-93de-120b850f9055)

[OpenNash Jobs](https://jobs.opennash.com/) / [Poly Developments & Holdings Group](https://jobs.opennash.com/companies/poly-developments-holdings-group/) / 高端项目前置管家

## Job description

（一）前期（销售阶段）
- 介入销售环节，建立业主1V1专属服务群/档案，全程跟进需求；
- 记录客户个性化偏好（如装修禁忌、入住动线等），输出《定制化服务清单》；
- 联动设计/工程部预埋服务触点（如家政动线、智能家居接口）；
- 策划交付前「预入住体验」活动，提升交付满意度。 （二）后期（集中入住期）
- 担任首批业主「首席服务官」，24h响应需求并闭环跟进；
- 统筹物业/家政/供应商资源，解决搬家、开荒等痛点问题；
- 监测入住高频问题，优化服务SOP并推动整改；
- 定期回访建立情感黏性，3个月内完成向常规物业的无缝移交。
- 有高端物业、酒店或会所客服/管家工作经验优先
- 熟悉VIP接待流程优先
- 熟悉物业管理相关知识，了解案场接待服务流程，了解房地产相关知识，具有良好的沟通协调能力；
- 掌握基础商务礼仪，熟练使用办公软件（Word/Excel），具备简单报表处理能力

## At a glance
- Posted by the employer: May 26, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 147 days
- Location: 广东省, 广州市, 天河区[Apply on Poly Developments & Holdings Group’s careers site →](https://polycn.zhiye.com/social/detail?jobAdId=16f48d35-c462-426d-93de-120b850f9055)

## More jobs at Poly Developments & Holdings Group

### [百万经纪人（广州-珠江新城）](https://jobs.opennash.com/companies/poly-developments-holdings-group/jobs/d4c945b7bd17bfa9af1e/)

广东省, 广州市, 天河区

### [AI 产品经理（营销方向）](https://jobs.opennash.com/companies/poly-developments-holdings-group/jobs/57f2decebf782eea4098/)

广东省, 广州市, 海珠区

### [AI-大模型精调工程师](https://jobs.opennash.com/companies/poly-developments-holdings-group/jobs/66bd3e2876ab7720e0ab/)

广东省, 广州市, 海珠区

### [AI-智能体开发工程师](https://jobs.opennash.com/companies/poly-developments-holdings-group/jobs/50cb312972d43adf5c81/)

广东省, 广州市, 海珠区

### [AI产品岗（物业公司-工程服务公司）-秋招](https://jobs.opennash.com/companies/poly-developments-holdings-group/jobs/9952d95193845b545f8e/)

广东省, 广州市, 海珠区

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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