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Ping An Insurance Group · 杭州市

# 理赔调查岗（杭州）

杭州市 

Listed on Ping An Insurance Group’s official careers site. Posted January 31, 2023. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=26D362463662419EAE48EC18561253D5)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 理赔调查岗（杭州）

## Job description

岗位职责
- 机构调查业务的质量、时效、成本、投产等指标监控追踪达成；
- 提调案件进行审核和分配，调查回销的审核；
- 调查咨诉案件的处理、化解，追踪及复盘；客户的安抚工作及善后；
- 日常业务规范、流程、方案等培训宣导，信息安全宣导要求及执行；参与系统功能上线的测试，验证；
- 对接调查供应商，及日常的供应商运营管理；
- 和理赔审核部门建立完善沟通 任职资格
- 全日制本科及以上，医学，保险，刑侦，法律等相关专业
- 保险/经纪/代理/公估公司理赔、调查、医务相关工作经历三年以上，如条件允许适当条件可放宽
- 性格外向、责任心强、勇于迎接挑战，能够适应压力下工作。有一定的文字功底，能熟练操作office办公软件。
- 具备一定的管理能力和投诉处理能力，快速理解和提炼经验知识，举一反三应用能力，主动沟通意识，能用清晰的逻辑和事实证明推正观点并解决问题。

## At a glance
- Posted by the employer: Jan 31, 2023
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 杭州市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=26D362463662419EAE48EC18561253D5)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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