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Ping An Insurance Group · 上海市

# 客户服务经理岗

上海市 

Listed on Ping An Insurance Group’s official careers site. Posted September 23, 2021. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=8E391F755559460C8E1E9A423F4236A2)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 客户服务经理岗

## Job description

岗位职责
- 负责呼叫中心客户电话接听，处理日常客户业务咨询、投诉咨询等工作，按作业规则准确记录客户反馈的信息，并及时响应客户需求；
- 总结产品卖点，结合客户需求及场景，精准推荐并介绍产品特色，为客户提供服务的同时提升客户对优质产品的认知和粘性；
- 参加培训，及时更新业务知识，加强服务技巧，有效掌握和运用；
- 参加团队各项活动，并完成领导交办的其他工作。 任职资格
- 本科及以上学历，专业不限，有相关销售或客服工作经验优先；
- 普通话标准流利；
- 能承受一定的工作压力
- 有较强的服务意识、应变能力、责任感和团队精神。

## At a glance
- Posted by the employer: Sep 23, 2021
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 上海市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=8E391F755559460C8E1E9A423F4236A2)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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