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Ping An Insurance Group · 深圳市

# 消保管理岗

深圳市 

Listed on Ping An Insurance Group’s official careers site. Posted August 3, 2026. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=E4DBDDDA75FE41648D88459B9B2D36A4)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 消保管理岗

## Job description

岗位职责
- 根据现行法规及监管规定，负责部门监管报告及消保审查；提供监管各类调查、检查、调研工作所需的数据、资料、报告；
- 密切消保联动，切实贯彻各项消保制度要求，配合和推进各项消保工作，夯实部门消保管理责任；

### 投诉管理
- 落实各渠道投诉管理，通过投诉督办，检视等机制追踪改善业务流程，话术以及作业规范；通过消保培训等方式，举一反三，赋能分行业务条线及各处理团队；
- 其他赋能及领导交办事项。 任职资格
- 本科以上学历，有1-3年合规消保岗工作经验；
- 具备银行业从业经验、熟悉银行催清收流程优先；
- 具备较强的文字表达能力；
- 具备较强的责任心、良好的人际沟通及协调能力、抗压性强。

## At a glance
- Posted by the employer: Aug 3, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 78 days
- Location: 深圳市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=E4DBDDDA75FE41648D88459B9B2D36A4)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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