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Ping An Insurance Group · 上海市

# 业务调度岗

上海市 

Listed on Ping An Insurance Group’s official careers site. Posted June 22, 2021. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=10D152C3E8D74F21B5643E05D96AAF30)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 业务调度岗

## Job description

岗位职责
- 预估话务趋势、调整人力部署确保接通指标达成和人员利用率最优；
- 指标结果、运营执行情况统计分析，流程优化建议；
- 与专业公司沟通业务指标达成情况，合理控制来电节奏；
- 与分公司及时沟通，获取现场第一手信息和优化建议；
- 配合管理部门相关数据分析检视或流程优化；
- 日常会议工作报告撰写及汇报；
- 上级领导交待的其他事宜。 任职资格 1、全日制大学本科及以上学历； 2、3年及以上客户服务工作经验，有电话中心相关调度工作经验者优先； 3、熟练使用MS OFFICE、PPT等软件，具备较强的数据分析能力； 4、具备为他人服务的特质与精神，工作积极负责；工作细致； 5、高效率的内外沟通和协调能力，能够承受巨大的工作压力与挑战。

## At a glance
- Posted by the employer: Jun 22, 2021
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 上海市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=10D152C3E8D74F21B5643E05D96AAF30)

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### [2M经营分析岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/069528eaf06d746e5e1e/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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