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Ping An Insurance Group · 上海市

# 客户服务经理-英文

上海市 

Listed on Ping An Insurance Group’s official careers site. Posted August 18, 2026. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=87B88EE291EB439FB70BB6059F574CE6)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 客户服务经理-英文

## Job description

岗位职责
- 为外籍客户提供英文电话服务，答复客户的电子邮件。
- 外籍客户增值服务处理（含直接结算、门诊预约等相关咨询）
- 处理VIP客户的通融服务、复杂咨询等业务
- 参与品质质检，声音收集跟踪等业务
- 领导交办的其它工作 任职资格 1、本科及以上学历，英语类专业优先。 2、2-3年保险金融行业客诉及咨询服务经验，熟悉客诉处理涉及的各类监管要求及监管文件。 3、有良好的英语书面能力及口语能力，能够完成日常环境下的对话交流。 4、熟练使用办公软件，如Word、Excel等。 5、责任心强，对待工作认真耐心，具备一定抗压能力。

## At a glance
- Posted by the employer: Aug 18, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 63 days
- Location: 上海市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=87B88EE291EB439FB70BB6059F574CE6)

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