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Ping An Insurance Group · 杭州市

# 医健服务运营岗

杭州市 

Listed on Ping An Insurance Group’s official careers site. Posted March 21, 2024. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=29CA7E9389084CB281EAF001835C5EF0)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 医健服务运营岗

## Job description

### 岗位职责 岗位职责
- 负责公司号、床、陪、检、探视、资料收集及全程住院等就医服务履约和落地管理；
- 负责公司各类任务派单和追踪、医疗资源的沟通和协调、客户咨诉案件的处理，为客户提供就医服务；
- 负责公司驻点/众包的招聘、考核、培训等，以及众包人员结算核对，日常数据跟踪，分析运营结果；
- 负责建立与管理众包服务站，制定有效运营策略、提升服务成功率、服务品质；
- 负责服务监测，不断提升服务品质。负责供应商的培训、抽检、日常监督、对账结算、清退等；
- 完成领导安排的其他工作。 任职资格
- 本科及以上学历，临床医学、基础医学、护理学、健康管理等相关医药专业；
- 有3年以上医疗服务或保险行业工作经验，1年以上团队管理工作经验优先；
- 责任心强、自我驱动和他人驱动，具有较强沟通协调和组织协调能力。

## At a glance
- Posted by the employer: Mar 21, 2024
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 杭州市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=29CA7E9389084CB281EAF001835C5EF0)

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### [业务推动岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/8042bf9ccc6e39138222/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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