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Ping An Insurance Group · 深圳市

# 期货公司客服交易岗

深圳市 

Listed on Ping An Insurance Group’s official careers site. Posted March 5, 2026. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=4EE09422CDAB4422B86BD3FA2CAD2CB9)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 期货公司客服交易岗

## Job description

岗位职责

### 客户咨询与交易
- 通过400热线结合AI工具响应客户咨询，协助交易执行与开户流程，并传递手续费调整、风险提示等通知；

### 业务办理与处理
- 审核开户申请，处理账户维护需求（如密码重置、信息变更），并整理业务数据编制报表；

### 投诉处理与客户维系
- 受理客户投诉并协调解决，通过回访提升满意度；

### AI数据运营与模型训练
- 质检AI对话、优化知识库与训练数据，监控模型效果并协助优化，通过数据分析支持业务决策。 任职资格
- 本科及以上学历；
- 具有期货从业资格，有证券或期货柜台工作经验者优先；或有期货从业资格优先考虑；
- 为人和善，耐心，好学，普通话标准；
- 有较强的团队合作精神和工作沟通能力。

## At a glance
- Posted by the employer: Mar 5, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 229 days
- Location: 深圳市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=4EE09422CDAB4422B86BD3FA2CAD2CB9)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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