[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Ping An Insurance Group jobs](https://jobs.opennash.com/companies/ping-an-insurance/) · [Search jobs](/search/)

Ping An Insurance Group · 福州市

# 线上理赔作业岗

福州市 

Listed on Ping An Insurance Group’s official careers site. Posted May 19, 2025. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=151EAA16C8214FDDAFDFA771BE21F7D1)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 线上理赔作业岗

## Job description

岗位职责
- 负责线上车险理赔全流程处理，包括案件受理、材料审核（事故证明/维修单据等）、系统录入及赔付判定，需确保时效性与准确性；
- 通过电话/线上平台与客户对接，解答理赔疑问、提供专业建议，维护客户满意度；
- 联动维修机构等合作方，推进案件处理进度并协调争议解决；
- 定期分析理赔数据，输出流程优化建议，配合系统功能迭代测试；
- 完成上级交办的临时性任务，如突发案件支援、跨部门协作项目等。 任职资格 硬性条件

### 学历
- 本科及以上，汽车工程、机械、理工类专业优先；

### 资质
- 持有C1驾照（需实际驾驶经验）；

### 经验
- 具有1年及以上保险理赔相关工作经验者优先。 能力素质
- 抗压能力强，适应弹性工作制（需处理非固定时段案件）；
- 沟通表达清晰，能通过线上工具高效解决客户问题；
- 一定数据敏感性，熟练使用Excel及理赔操作系统。 稳定性要求 1、职业规划明确，认可保险行业长期发展（过往工作稳定者优先考虑）； 2、接受不定期加班及紧急任务调配，无备考/兼职等影响全职投入的情形。 性格特质 1、外向主动型人格，具备服务意识和团队协作精神； 2、逻辑思维严谨，能独立完成复杂案件责任判定。 加分项 1、拥有远程理赔系统操作经验； 2、持有保险从业资格证或查勘定损类证书。

## At a glance
- Posted by the employer: May 19, 2025
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 福州市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=151EAA16C8214FDDAFDFA771BE21F7D1)

## More jobs at Ping An Insurance Group

### [2G客户经理-福建](https://jobs.opennash.com/companies/ping-an-insurance/jobs/87d8a1de812b5bac75de/)

福州市

### [业务发展岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/1b7bee44dcfcd19e759a/)

福州市

### [业务推动岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/ccd68a5463c4f5157e5b/)

福州市

### [业务数据推动岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/f31fc0cb84b029f98430/)

福州市

### [业绩追踪岗-非车](https://jobs.opennash.com/companies/ping-an-insurance/jobs/06c1eb3b81f0f8dc60ce/)

福州市

## Similar jobs at other companies

### [财险宁波-消保部/理赔客户部-线上理赔作业岗](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/00ab264e9b90341c472b/)

China Taiping Insurance · 浙江省, 宁波市

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)