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Ping An Insurance Group · 深圳市

# 交易工具运营岗

深圳市 

Listed on Ping An Insurance Group’s official careers site. Posted May 29, 2026. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=D2D9085C904A4D65A78B45D3143CF7C9)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 交易工具运营岗

## Job description

岗位职责
- 负责决策工具/策略交易（条件单）/股有圈等交易工具相关产品运营工作，制定垂类交易工具的运营策略，搭建APP端/企业微信端/队伍端交易工具推广及服务体系；
- 负责交易客户体验洞察，服务机会洞察，设计内容化与游戏化投教活动，帮助客户理解并正确使用交易工具，提升问题解决率与客户满意度；
- 洞察个人投资者交易痛点与使用习惯，收集产品优化建议，协同产品、技术团队提升客户体验；
- 维护企微社群及私域用户，通过日常陪伴式服务提升用户活跃度、工具使用率与客户粘性。 任职资格
- 本科以上学历
- 具备交易工具运营与客户服务成熟经验，有业务增长思维与客户服务同理心；
- 拥有5年及以上互联网券商/投顾公司/互联网金融平台相关工作经验；
- 持有证券从业资格证书；本科以上学历，金融/经济等相关专业优先；
- 熟悉A股交易规则，深刻理解个人炒股客户需求、痛点与行为习惯，具备良好的客户服务意识与沟通能力；
- 工作细致耐心，执行力强，能独立处理客户咨询、策划客户投教内容，抗压能力良好。

## At a glance
- Posted by the employer: May 29, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 144 days
- Location: 深圳市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=D2D9085C904A4D65A78B45D3143CF7C9)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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