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Ping An Insurance Group · 南京市

# 服务客户经理

南京市 

Listed on Ping An Insurance Group’s official careers site. Posted February 18, 2025. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=8F03D08C31EB4678B717CD6D2040834E)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 服务客户经理

## Job description

岗位职责
- 配合业务营业部的业务开拓，协助提供服务方案设计及相应成本的分析，为大项目的续保方案提供建议，参与重大项目及招投标项目的方案设计、竞标答辩；
- 协助服务营业部定期上门服务客户，为客户提专业的方案宣导、咨询服务；
- 收取各类服务申请的相关单据（包括但不限于契约、保全、理赔等），进行初审，并对后续处理的时效、质量进行追踪、监控，对问题单据及时进行处理；
- 针对客户的其他服务需求，积极进行内外部沟通、协调，争取为客户提供满意的答复；
- 维持与客户的日常联络，建立良好的客户关系，树立和维护公司的良好品牌和服务形象；
- 参加公司和渠道组织的培训和学习，不断提升服务和销售技能；
- 及时向公司及业务营业部反馈客户的各种信息与需求，根据公司及服务营业部安排向客户进行新产品、新服务的介绍与宣传，积极拓展市场，开发和积累客户。 任职资格
- 原则上要求大学本科或本科以上学历，服务客户经理初级或能力特别突出者可适当放宽至大专或同等学历；
- 具有较强的语言表达、沟通协调能力，具有服务意识；
- 具有较强的耐心和亲和力，性格较好

## At a glance
- Posted by the employer: Feb 18, 2025
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 南京市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=8F03D08C31EB4678B717CD6D2040834E)

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### [专家投顾](https://jobs.opennash.com/companies/ping-an-insurance/jobs/45269706cdb73dddb01c/)

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### [个人业务推动岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/abe0fef7d4ca07d22883/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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