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Ping An Insurance Group · 郑州市

# 经办作业岗-郑州

郑州市 

Listed on Ping An Insurance Group’s official careers site. Posted April 9, 2021. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=B3416597C6DC4904970460B4A9D3C88D)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 经办作业岗-郑州

## Job description

岗位职责
- 熟悉平安人寿可直赔产品和直赔流程，可完成日常服务宣导和服务咨询，协助客户完成直赔服务的申请和结算，向客户解释直赔不成功原因并协助其完成后续自助理赔。
- 统计分析直赔各项运营指标并按周通报，提出解决方案并按周跟进推动。
- 及时处理跟进处理系统异常，联系对应IT解决。
- 和医院工作人员沟通协调解决对应病历等问题。
- 完成日常理赔材料代收和递交，关注客户理赔进度，协助寿险进行疑难件处理并及时完成客户安抚工作。 任职资格
- 专科及以上学历，医学、药学、保险、金融、法律等相关专业背景，如有相关从业经验可放宽专业限制。
- 保险、医保运营、医保经办相关行业运营管理经验优先。
- 熟练使用office软件。
- 较强的字表达能力，沟通协调能力。

## At a glance
- Posted by the employer: Apr 9, 2021
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 郑州市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=B3416597C6DC4904970460B4A9D3C88D)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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