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Ping An Insurance Group · 太原市

# 消费者权益保护岗

太原市 

Listed on Ping An Insurance Group’s official careers site. Posted August 13, 2026. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=F138CFBA5013482E9EDAE5117EBF6C97)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 消费者权益保护岗

## Job description

岗位职责
- 负责处理消费者投诉和纠纷，维护客户关系;
- 制定和优化消费者权益保护相关流程和政策;
- 分析投诉数据，识别潜在风险并提出改进建议;
- 协调内部资源，确保消费者权益保护工作的有效执行;
- 定期向管理层汇报消费者权益保护工作进展和成果; 任职资格 1.1-5年相关工作经验; 2.熟悉保险行业消费者权益保护相关法律法规; 3.具备较强的沟通协调能力和问题解决能力; 4.能够独立处理消费者投诉和纠纷; 5.具备一定的数据分析能力，能够分析投诉数据并提出改进建议;

## At a glance
- Posted by the employer: Aug 13, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 68 days
- Location: 太原市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=F138CFBA5013482E9EDAE5117EBF6C97)

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