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Ping An Insurance Group · 枣庄市

# 客服专员

枣庄市 

Listed on Ping An Insurance Group’s official careers site. Posted April 10, 2020. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=215D66FAED074B3997B6D5D5859F2AD3)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 客服专员

## Job description

岗位职责
- 协助主开拓人定期上门服务客户，为客户提供专业的方案宣导、咨询服务；
- 收取各类服务申请及相关单据，按照公司相关规定对其进行初审，并对后续处理的时效、质量进行追踪、监控，对问题单据及时进行处理；
- 针对客户的其他服务要求，积极进行内外部沟通、协调，争取为客户提供满意的答复；
- 对不能通过银行批次转账的支付，协助进行手工转账的处理；
- 及时向公司及主开拓人反馈客户的各种信息与需求， 任职资格
- 年龄20～50周岁，身体健康、品貌端正、具有服务意识；
- 本科及以上学历，能力特别突出者可适当放宽至大专或同等学历；
- 有较强的语言表达、沟通协调能力；
- 公司规定的其他条件。

## At a glance
- Posted by the employer: Apr 10, 2020
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 枣庄市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=215D66FAED074B3997B6D5D5859F2AD3)

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贵阳市

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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