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Ping An Insurance Group · 福州市

# 咨诉服务岗

福州市 

Listed on Ping An Insurance Group’s official careers site. Posted September 21, 2023. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=B410D5DB3C604D349C72E5925741A72F)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 咨诉服务岗

## Job description

岗位职责
- 负责咨询案件的拦截、受理、响应、核实及处理工作
- 负责非保险类监管、媒体咨诉案件客户面对面沟通
- 负责分公司客户服务工作开展，提升客户体验 任职资格 1、本科及以上学历； 2、1年以上客户服务相关工作经验优先，有银行、互联网金融、法律背景相关工作经验优先； 3、有一定的沟通协调能力，善于解决问题，有耐心 4、普通话标准，熟练使用office软件

## At a glance
- Posted by the employer: Sep 21, 2023
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 福州市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=B410D5DB3C604D349C72E5925741A72F)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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