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Ping An Insurance Group · 深圳市

# 理赔协谈岗

深圳市 

Listed on Ping An Insurance Group’s official careers site. Posted November 14, 2024. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=9C25FCC6E3934FC08602D9BAF4B09C10)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 理赔协谈岗

## Job description

岗位职责
- 负责权限内协谈案件、申诉案件的处理，确保机构案件处理的正确性；
- 负责权限内疑难、复杂案件的处理，解析理赔灰色地带，确保机构案件处理的专业性；
- 负责对理赔结果、客户咨询提供专业性的理赔解释，使客户认同公司结论，维护公司品牌形象；
- 通过分析、总结理赔实务操作中的各项问题，提出专业性的理赔管理及理赔操作的改进意见，维护提升公司理赔专业水平；
- 参与机构编制典型案例及理赔专业培训资料，促使整体理赔水平的提高；
- 领导安排的其他工作。 任职资格
- 医学、法律、保险等专业大学本科及以上学历；
- 具备丰富的医学、法律、保险等方面专业知识，有一年以上理赔工作经历（个人能力特别优异者可另考虑）；
- 专业知识扎实，有较丰富理赔工作经验和客户服务技巧，能独立应对、控制和处理较复杂的理赔争议或冲突局面；
- 需有较强责任心、沟通协调能力、解决冲突能力人际理解能力。

## At a glance
- Posted by the employer: Nov 14, 2024
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 深圳市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=9C25FCC6E3934FC08602D9BAF4B09C10)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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