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Ping An Insurance Group · 南昌市

# 咨诉服务岗

南昌市 

Listed on Ping An Insurance Group’s official careers site. Posted July 16, 2025. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=C8C2EC35B40249CAAA2244E5F60CA0CA)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 咨诉服务岗

## Job description

岗位职责
- 投诉倾向客户拦截；
- 客户投诉问题处理，包括但不限于核实、调查、回复、结案；
- 疑难案件、高风险事件处置，包括但不限于核实、调查、回复、客户面谈、结案；
- 权限范围处理方案制定；
- 完成公司要求的其它工作事项。 任职资格
- 本科及以上学历，有1年以上客服、投诉处理工作经验；
- 具有银行、互联网金融、融资担保公司等金融类机构工作背景优先；
- 有较强的沟通能力、学习能力及执行力、逻辑思维清晰；
- 熟练使用办公软件。

## At a glance
- Posted by the employer: Jul 16, 2025
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 南昌市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=C8C2EC35B40249CAAA2244E5F60CA0CA)

## More jobs at Ping An Insurance Group

### [2C专员](https://jobs.opennash.com/companies/ping-an-insurance/jobs/518d551d241987c53db5/)

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### [专科运营医生](https://jobs.opennash.com/companies/ping-an-insurance/jobs/8ed40a145d0c4160f2c5/)

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### [业务经理](https://jobs.opennash.com/companies/ping-an-insurance/jobs/8249c4df0c5e9842b51c/)

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### [产品经理（个销渠道）](https://jobs.opennash.com/companies/ping-an-insurance/jobs/f88a3acbdbf9a32b3e23/)

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### [企康客户经理岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/829c4159e662f7d941ff/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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