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Ping An Insurance Group · 合肥市

# 客服岗

合肥市 

Listed on Ping An Insurance Group’s official careers site. Posted January 11, 2022. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=D87C6381F1EE46DA897FBDE18D631A8E)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 客服岗

## Job description

岗位职责 建立并不断完善各环节的话术标准，包括医生、收银等与客户解除的场景 组织检测中心层面的客服培训工作 负责受理客户的预约与登记 负责接受客户的咨询工作，包括线上与线下咨询等 积极开展导诊、分诊工作，保障现场运行有序 负责接待客户投诉、分配落实部门、跟进处理结果、反馈客户 依照巡检情况及客户满意度调查反馈，及时完善客服体系标准 任职资格
- 大专及以上学历；
- 两年及以上导诊、客服工作经验；
- 熟练使用办公自动化软件；
- 口齿清晰，普通话流利，语言富有亲和力，性格温和，思维敏捷，形象良好；
- 优秀者可放宽至护理应届生。

## At a glance
- Posted by the employer: Jan 11, 2022
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 合肥市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=D87C6381F1EE46DA897FBDE18D631A8E)

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### [IT维护工程师](https://jobs.opennash.com/companies/ping-an-insurance/jobs/6f2c673261ea415add97/)

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### [java工程师](https://jobs.opennash.com/companies/ping-an-insurance/jobs/13aac0c53e0060571cc5/)

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### [专家投顾](https://jobs.opennash.com/companies/ping-an-insurance/jobs/6fb7ee3f213e966816d5/)

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### [业务分析岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/21288e256594b9b64d82/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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