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Ping An Insurance Group · 北京市

# 零售特殊资产业务团队特管经理

北京市 

Listed on Ping An Insurance Group’s official careers site. Posted May 29, 2026. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=387950683D054782899655B839E948D2)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 零售特殊资产业务团队特管经理

## Job description

岗位职责

### 承担日常总行电催机构与属地客户经理、催收公司在分行端的对接、协同和组织、推动，关键动作包括
- 外访客户、事实调查、信修和催记回传、减免/重组落地、信函发送、协助行内扣款等相关流程、高风险/MOB 案件专案跟进、消保投诉处理等。
- 监督属地催收公司作业的流程、话术、服务、质量、效率和质检要求，并提出改进催收作业的需求，以及相关属地化管理政策。
- 承担回退率、投诉满意度、滚动率、成本优化等关键指标，并通过监督和行使我行权利等手段，提升催收产能和效率。
- 做好零售信贷资产催收及风险防控，避免风险扩大。 任职资格 1、大学本科（含）以上学历，金融、经济、法律相关专业； 2、2 年以上电催和委外管理工作经验或3年以上不良资产清收处置工作经验优先； 3、工作积极主动，责任心和抗压能力强，有良好的服务一线的意识； 4、良好的职业操守、沟通协调能力、风险意识强，无违法及金融违规记录。

## At a glance
- Posted by the employer: May 29, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 144 days
- Location: 北京市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=387950683D054782899655B839E948D2)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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