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Ping An Insurance Group · 杭州市

# 杭州分行零售特殊资产业务催收员

杭州市 

Listed on Ping An Insurance Group’s official careers site. Posted May 24, 2023. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=1861484B471947D983ACF3118AC22F4C)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 杭州分行零售特殊资产业务催收员

## Job description

岗位职责

### 承担日常“地空联动”在分行端的对接、协同和组织、推动，关键动作包括
- 外访客户和一线、事实调查、信修&催记回传、减免/重组落地、信函发送、协助行内流程和扣款、高风险/MOB案件专案等；
- 监督厂商作业的流程、话术、服务和质量和效率，并提出改进催收作业的需求，以及具有属地化的政策；
- 承担回退率、投诉满意度、滚动率、成本优化等关键指标，并通过监督和行使甲方权利等手段，提升产能和效率；
- 协同风险闭环策略，整理、萃取和推动催记向特管经理传导，确保清收分层和分类施策的精准化。 任职资格 具备电催和委外管理工作经验，熟悉国家经济金融政策、法律法规，具备良好的职业操守，有较强的执行力、沟通协调能力，目标导向、抗压性强。

## At a glance
- Posted by the employer: May 24, 2023
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 杭州市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=1861484B471947D983ACF3118AC22F4C)

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### [业务推动岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/8042bf9ccc6e39138222/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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