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Ping An Insurance Group · 重庆市

# 储备干部岗

重庆市 

Listed on Ping An Insurance Group’s official careers site. Posted June 12, 2026. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=B32C66ECD8164BF0BEECE9F2946DB54F)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 储备干部岗

## Job description

岗位职责
- 负责理赔服务、成本及运营管理，管理式理赔、医疗服务落地及就医理赔一体化，保险理赔运营管理。
- 负责消保及咨诉管理，投诉治理及完成监管评价事项，与监管保持良好沟通。
- 负责制定并实施运营队伍的培训计划，提升团队的专业素养和服务能力，定期组织业务知识和操作技能培训。
- 联动前后线，建立并完善分层合议机制，前置处理咨诉问题，提升客户服体验感。
- 负责定期（月度、季度、年度）编制理赔、投诉分析报告。
- 组织并主导定期的两核会议，响应客户关于理赔复杂案件的咨询与协调需求，提供专业支持。
- 负责第三方队伍人员管理、作业管理。 任职资格
- 大学本科以上学历，医学、金融保险、法律相关专业；
- 保险行业5-7年消保/运营工作经验；
- 熟悉保险业务知识、掌握监管政策规定、了解业务规则，具备相关数据统计分析能力。
- 具有规划能力/协调沟通能力/分析解决问题能力/追踪能力/归纳思维能力。

## At a glance
- Posted by the employer: Jun 12, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 130 days
- Location: 重庆市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=B32C66ECD8164BF0BEECE9F2946DB54F)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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