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Ping An Insurance Group · 上海市

# 消保管理岗

上海市 

Listed on Ping An Insurance Group’s official careers site. Posted October 19, 2026. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=C9FD796045F547F598E2EBBE0923F11D)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 消保管理岗

## Job description

岗位职责
- 落实消保体制建设，包括消保制度的撰写和修订、消保会议的召集和准备、消保计划和总结、推动消保资源落实和跨部门协同等；
- 组织消保机制运行，包括消保审查、消保考核、消保信息披露、个人信息保护、消保内部培训等工作的组织、开展和推动；
- 消保操作和客户服务的组织和推动，包括组织营销宣传监测、推动销售可回溯的建设和管理、组织开展合作机构的管控、落实特殊人群的差异化服务措施、客户体验的促进等；
- 组织开展金融教育，包括制定金融消保教育计划、开展常态化金融教育、组织集中金融教育、金融消保教育专区的建设和进行金融教育工作总结等方面；
- 建设有效的纠纷化解机制，包括对有效投诉开展根因治理和责任追究，开展咨诉案件处理过程的品质管理、分析原因、总结办法，减少投诉升级；
- 其他运营和服务相关工作的协同和参与。 任职资格 1. 本科及以上学历，保险、医学等相关专业优先； 2. 1年以上保险公司消保/运营相关经验，有投诉管理、合规法律、核保、理赔经验者尤佳； 3. 熟练使用EXCEL，WORD，PPT等办公软件； 4.具备较强的公文写作能力，良好的逻辑思维，优秀的组织和跨部门协同能力。

## At a glance
- Posted by the employer: Oct 19, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 1 day
- Location: 上海市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=C9FD796045F547F598E2EBBE0923F11D)

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