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Ping An Insurance Group · 深圳市

# 队伍管理岗（短险）

深圳市 

Listed on Ping An Insurance Group’s official careers site. Posted February 24, 2026. Check that it is still open and apply there.
[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=6BC2D8BFB25444278465B59E849BB3DC)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ping An Insurance Group](https://jobs.opennash.com/companies/ping-an-insurance/) / 队伍管理岗（短险）

## Job description

岗位职责
- 负责互联网短险留资后客户全生命周期转化管理模式制定，包含外呼触达SOP、企微分层运营、未支付召回机制及续保运营体系，持续优化商机分配到复购的漏斗转化效率
- 协同投放、产品、技术等团队，优化留资商机的分配、回收及过程监控和落地，设计及引入AI工具辅助坐席承接销售，提升队伍技能、商机承接效率
- 开发可复制标准化操作手册，如坐席服务FAQ、 销售承接话术及辅助工具、微信内容运营及细分客群运营方案，助力坐席与客户建立长期信任关系，提升产品转化及复购率
- 研究行业趋势与竞品打法，并深入一线调研客户需求及坐席承接痛点及问题，持续优化迭代坐席培训与管理模式并推动落地
- 日常监控过程指标、结果指标、及质量指标，定期出具运营数据跟踪及分析报告驱动模式优化 任职资格
- 本科及以上学历，3年及以上互联网保险/电网销相关工作经验，具备坐席管理相关经验优先
- 熟悉短险销售、内容运营及分客群运营方法及策略，了解常用AI辅助工具、坐席日常培训及课程开发流程优先
- 数据驱动，能独立完成数据分析、问题定位、策略制定与落地复盘
- 执行力强、节奏快、抗压性好，能适应流量快速迭代的互联网工作模式

## At a glance
- Posted by the employer: Feb 24, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 238 days
- Location: 深圳市[Apply on Ping An Insurance Group’s careers site →](https://talent.pingan.com/recruit/position.html?positionId=6BC2D8BFB25444278465B59E849BB3DC)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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