[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All PICC jobs](https://jobs.opennash.com/companies/picc/) · [Search jobs](/search/)

PICC · 安徽省, 合肥市

# 人保科技-安徽分公司-综合类-95518客服岗-2027届校招

安徽省, 合肥市 

Listed on PICC’s official careers site. Posted July 31, 2026. Check that it is still open and apply there.
[Apply on PICC’s careers site →](https://picc.zhiye.com/campus/detail?jobAdId=a05cf4e9-2967-4e9d-ba3e-fe0f236d56bb)

[OpenNash Jobs](https://jobs.opennash.com/) / [PICC](https://jobs.opennash.com/companies/picc/) / 人保科技-安徽分公司-综合类-95518客服岗-2027届校招

## Job description
- 负责受理、记录客户报案、咨询、投诉等业务，引导客户有效报案、咨询等，指导客户处理保险理赔事务，如实告知客户权益等；
- 负责受理案件查询、催促查勘等与报案密切相关的业务，提高首站问题解决率；收集业务咨询、投诉等问题，对疑难咨询或投诉填写相应工单，及时跟踪业务处理进程等；
- 按照公司业务流程及相关规定，发送报案、咨询等相关信息，严禁违规操作风控案件等；
- 负责对通过95518渠道获得的各类重大或特殊案件进行及时记录并上报。
- 本科及以上学历，计算机等相关专业优先；
- 普通话流利，具备基础保险知识或客服实习经验者优先；
- 熟练掌握和运用各种办公软件（PPT、Excel、Word等），打字速度60字/分以上；
- 沟通表达清晰，具备服务意识与同理心；抗压能力强，适应轮班制工作；团队协作能力佳，学习能力突出。

## At a glance
- Posted by the employer: Jul 31, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 80 days
- Location: 安徽省, 合肥市[Apply on PICC’s careers site →](https://picc.zhiye.com/campus/detail?jobAdId=a05cf4e9-2967-4e9d-ba3e-fe0f236d56bb)

## More jobs at PICC

### [人保健康-安徽分公司-保险类-职能支持-风险合规部合规管理岗/案件审理岗-社会招聘](https://jobs.opennash.com/companies/picc/jobs/db05ee6a28d8544449d5/)

安徽省, 合肥市

### [人保健康-安徽分公司-综合类-互联网保险部/智慧营销部人员管理岗-2027届校招](https://jobs.opennash.com/companies/picc/jobs/ce8580c775592b95a643/)

安徽省, 合肥市

### [人保健康-安徽分公司-综合类-健康管理事业部服务管理岗-2027届校招](https://jobs.opennash.com/companies/picc/jobs/6bcce9a6de8de69eefe2/)

安徽省, 合肥市

### [人保健康-安徽分公司-综合类-团体客户业务部团险人员管理岗-2027届校招](https://jobs.opennash.com/companies/picc/jobs/8675ddacbf5e052a8af6/)

安徽省, 合肥市

### [人保健康-安徽分公司-综合类-团体客户业务部补充工伤销售支持岗-2027届校招](https://jobs.opennash.com/companies/picc/jobs/00ebaf0f4873616d7bec/)

安徽省, 合肥市

## Similar jobs at other companies

### [太平财险-安徽分公司-运营支持类管培生](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/01bab0d3cfcfe5ffb786/)

China Taiping Insurance · 安徽省, 合肥市

### [机构业务总监-安徽分公司](https://jobs.opennash.com/companies/huatai-securities/jobs/5c2a5f3e95b1eaf900c1/)

Huatai Securities · 芜湖市

### [财富管理与机构业务岗-安徽分公司](https://jobs.opennash.com/companies/huatai-securities/jobs/1fd102c65e0881fedc2a/)

Huatai Securities · 滁州市、合肥市、马鞍山市、铜陵市、芜湖市

### [客服岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/397938d5eb21c406a2df/)

Ping An Insurance Group · 厦门市

### [客服岗](https://jobs.opennash.com/companies/ping-an-insurance/jobs/849bc2fe3253be89a6ed/)

Ping An Insurance Group · 湛江市

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)