[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Philips · Bangalore # Consumer Experience Research Lead (Digital) Bangalore Manager or lead Research & Science Listed on Philips’s official careers site. Posted October 31, 2026. Check that it is still open and apply there. [Apply on Philips’s careers site →](https://philips.wd3.myworkdayjobs.com/jobs-and-careers/job/Bangalore/Consumer-Experience-Research-Lead--Digital-_586582) [OpenNash Jobs](https://jobs.opennash.com/) / [Philips](https://jobs.opennash.com/companies/philips/) / Consumer Experience Research Lead (Digital) ## Job description Job Title Consumer Experience Research Lead (Digital) ### Job Description Job Title: Consumer Experience Researcher Lead (Digital) ### Your Role - Drives product innovation and differentiation by executing long-term research strategies that align with business objectives, market trends, and user needs, ensuring that research efforts contribute to the organization's strategic goals and competitive advantage. - Reviews extracted user and consumer insights, ensures a seamless flow from User Needs to User Requirements to Product Requirements, and develops a systematic approach for all user research challenges to facilitate verification and validation of relevant consumer insights. - Partners with stakeholders to finalize abstract high-level value propositions, ensures alignment with strategic goals and meeting expectations, then collaborates with cross-functional teams to prioritize requirements based on importance, resources, and potential outcomes. - Lead the design and execution of complex research studies, utilizing a mix of qualitative and quantitative methodologies to unearth profound user insights crucial for shaping product strategy and ensures research findings are communicated and integrated into decision-making processes. - Establishes and optimizes user experience research operations processes, including participant recruitment, data collection, analysis, and reporting, to maximize efficiency and scalability across projects. - Drives continuous improvement initiatives within the user experience research team, incorporating feedback, evaluating research methodologies, and implementing best practices to enhance research quality and impact. - Establishes and implements metrics and KPIs to measure the impact of research efforts on product success, user satisfaction, and business outcomes, and use data-driven insights to iterate and improve research strategies over time. - Leads thorough risk analysis to identify potential user risks, adeptly balances tradeoffs to optimize the consumer experience, and demonstrates a deep understanding of user context and usage patterns to inform requirement definition effectively. - Provides guidance, mentorship, and support to junior user experience researchers, nurtures their professional development, and ensures research practices maintain high quality and consistency throughout the team. - Devises advanced action plans, collaborates with teams to enhance offerings, conducts root cause analysis of complaints and implements sustainable solutions to prevent recurrence, all aimed at continuous improvement in customer satisfaction and business performance. ### You're the right fit if - Bachelor's / Master's Degree with around 15 yrs. of experience in User Experience, User Research or equivalent. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. - Learn more about our business. - Discover our rich and exciting history. - Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. #LI-PHILIN ​#DIW ## At a glance - Posted by the employer: Oct 31, 2026 - First seen by OpenNash: Jul 16, 2026 - Last checked: Nov 1, 2026 - Listed for: 108 days - Location: Bangalore[Apply on Philips’s careers site →](https://philips.wd3.myworkdayjobs.com/jobs-and-careers/job/Bangalore/Consumer-Experience-Research-Lead--Digital-_586582) ## Hiring at Philips - Open jobs: 785 - New in the last 7 days: 135 - Tracked since: Jul 16, 2026 [All Philips jobs](https://jobs.opennash.com/companies/philips/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Philips ### [AI Technical Expert](https://jobs.opennash.com/companies/philips/jobs/18f86a2a4da71262e735/) Bangalore ### [Architect II - DevOps](https://jobs.opennash.com/companies/philips/jobs/7a91cd12b1710b666308/) Bangalore ### [Automation and AI Tech Lead – Personal Health](https://jobs.opennash.com/companies/philips/jobs/a5cc528816402cb601c3/) Bangalore ### [Business Capability Expert (Digital Channels)](https://jobs.opennash.com/companies/philips/jobs/d38023b985c6301071c8/) Bangalore ### [Clinical Applications Specialist](https://jobs.opennash.com/companies/philips/jobs/d60f6ed20a009fbe7ca5/) Bangalore ## Similar jobs at other companies ### [Lead - Digital Platforms & Consumer Technology/Senior Lead - Digital Platforms & Consumer Technology](https://jobs.opennash.com/companies/bajaj-finserv/jobs/27f0e926cfda7cc94575/) Bajaj Finserv · NR Trident Tech Park OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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