[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Philips · Ciudad de Panama

# IT Service Support

Ciudad de Panama Full-time IT & Infrastructure 

Listed on Philips’s official careers site. Posted October 29, 2026. Check that it is still open and apply there.
[Apply on Philips’s careers site →](https://philips.wd3.myworkdayjobs.com/jobs-and-careers/job/Ciudad-de-Panama/IT-Service-Support_590343-1)

[OpenNash Jobs](https://jobs.opennash.com/) / [Philips](https://jobs.opennash.com/companies/philips/) / IT Service Support

## Job description

Job Title IT Service Support

### Job Description

Job title: IT Service Support Your role: Job Responsibilities:
- Assists end users by providing detailed training on specific applications, offering advice and guidance on their use to enhance user proficiency and satisfaction, thereby improving overall productivity, and reducing downtime, working under close supervision.
- Helps to investigate recurring issues to identify root causes, implementing solutions to prevent recurrence and improve the overall reliability of supported applications and technologies, thereby enhancing the stability and performance of IT services.
- Supports in handling multiple support activities simultaneously, demonstrating strong organizational skills to prioritize tasks and meet service level agreements, while ensuring that critical issues are addressed promptly and effectively.
- Prepares comprehensive documentation for support processes and user guides, ensuring that all information is clear, accurate, and accessible to both the support team and end users, which aids in faster resolution of issues and better user understanding.
- Responds promptly to user inquiries and support requests, utilizing strong interpersonal and communication skills to address and resolve user concerns professionally and efficiently, thereby enhancing user satisfaction and trust in IT services.

### You're the right fit if
- Exposure to cloud platforms such as Microsoft Azure or AWS
- Understanding of Agile and Scrum methodologies
- Knowledge of software security best practices
- Proficiency in programming language such as C#, JavaScript, LINQ
- Understanding of object-oriented programming principles
- Knowledge of HTML, CSS, and basic web development concepts
- Familiarity with SQL databases and SQL queries How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. About Philips Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

## At a glance
- Posted by the employer: Oct 29, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 1, 2026
- Listed for: 3 days
- Location: Ciudad de Panama
- Employment type: Full-time[Apply on Philips’s careers site →](https://philips.wd3.myworkdayjobs.com/jobs-and-careers/job/Ciudad-de-Panama/IT-Service-Support_590343-1)

## Hiring at Philips
- Open jobs: 785
- New in the last 7 days: 135
- Tracked since: Jul 16, 2026

[All Philips jobs](https://jobs.opennash.com/companies/philips/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Philips

### [IT Infrastructure Intern](https://jobs.opennash.com/companies/philips/jobs/3c0c964d71bd506a04cb/)

Ciudad de Panama

### [Collections Specialist](https://jobs.opennash.com/companies/philips/jobs/0b9a15e45d8a906af3fa/)

Ciudad de Panama

### [Intern Lead Management](https://jobs.opennash.com/companies/philips/jobs/e22a3166ce94d93bada9/)

Ciudad de Panama

### [NAR Integrated Supply Chain Intern - Monitoring](https://jobs.opennash.com/companies/philips/jobs/f3bf4415b240c478a791/)

Ciudad de Panama

### [Operational Excellence Intern - HPM NAR](https://jobs.opennash.com/companies/philips/jobs/651025919596f8000145/)

Ciudad de Panama

## Similar jobs at other companies

### [AMS Customer Service Representative – Service Support Coordinators with German knowledge](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/42a415db67cc4a1e3e19/)

Thermo Fisher Scientific · Budapest, Hungary

### [Service Centre Support Lead](https://jobs.opennash.com/companies/ntt/jobs/b4151f7c4ef309f7c7e6/)

NTT · Birmingham, United Kingdom

### [Service Desk Voice Support](https://jobs.opennash.com/companies/accenture/jobs/4ac5371744c9cb4dc00b/)

Accenture 

### [Customer Service Brokerage Support](https://jobs.opennash.com/companies/jpmorganchase/jobs/b7684db300ec1d173a55/)

JPMorganChase · LONDON, United Kingdom

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.