[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Philip Morris International jobs](https://jobs.opennash.com/companies/philip-morris-international/) · [Search jobs](/search/) Philip Morris International · Vigan City, Philippines # Service Delivery Specialist - Vigan Vigan City, Philippines Full-time Operations Listed on Philip Morris International’s official careers site. Posted October 11, 2026. Check that it is still open and apply there. [Apply on Philip Morris International’s careers site →](https://join.pmicareers.com/gb/en/job/PMIPMIGB33660EXTERNALENGB/Service-Delivery-Specialist-Vigan) [OpenNash Jobs](https://jobs.opennash.com/) / [Philip Morris International](https://jobs.opennash.com/companies/philip-morris-international/) / Service Delivery Specialist - Vigan ## Job description Be Part of a Revolutionary Change At PMI, we're building a smoke-free future through innovation and transformation. Join us and make a meaningful impact while growing your career in a global organization. The Service Delivery Specialist is responsible for ensuring the efficient execution of inventory, warehouse, distribution, transportation, compliance, systems, and customer service activities that support business operations. ### Key Responsibilities Inventory Management - Monitor inventory accuracy and stock availability. - Reconcile physical inventory with system records. - Investigate and resolve inventory variances. - Support cycle counts and annual physical inventory activities. ### Warehouse Operations - Oversee receiving, storage, and dispatch of materials and finished goods. - Ensure compliance with warehouse procedures, safety, and security standards. - Maintain accurate documentation of warehouse transactions. ### Distribution & Logistics - Coordinate transportation and delivery schedules. - Monitor delivery performance and service levels. - Resolve delivery-related issues promptly. - Collaborate with transport providers and commercial teams. ### Systems & Transaction Processing - Ensure timely and accurate transaction posting in SAP and other systems. - Monitor and resolve pending or system-related issues. - Validate operational reports and reconciliations. - Maintain data accuracy and integrity. ### Compliance & Controls - Ensure adherence to company policies and procedures. - Perform routine control activities. - Support internal and external audits. - Maintain accurate operational records. ### Customer Service Support - Address customer delivery and inventory concerns. - Coordinate with Sales, Commercial, and Customer Service teams. - Ensure agreed service levels are achieved. - Build strong relationships with stakeholders. ### Performance Monitoring - Prepare operational reports and dashboards. ### Track key KPIs, including - o Inventory Accuracy o Delivery Compliance o Order Fulfillment Rate o Warehouse Productivity o Transport Performance o Service Level Achievement - Recommend corrective and preventive actions. ### Continuous Improvement - Identify and implement process improvements. - Support operational excellence initiatives. - Drive efficiency, cost savings, and service enhancements. ### Required Competencies - Inventory and Warehouse Management - SAP/ERP Knowledge - Data Analysis and Reporting - Problem Solving and Root Cause Analysis - Stakeholder Management - Compliance and Internal Controls - Communication and Coordination - Continuous Improvement Mindset ### Technical Skills - Proficiency in Microsoft Excel - Ability to identify and analyze variances in reports and data - Experience updating and improving reporting templates - Strong data analysis skills - Inventory management and audit experience ### What We Offer - Career growth opportunities within a global organization - An inclusive and diverse workplace culture - Continuous learning and development programs - The opportunity to contribute to PMI's smoke-free future and positive societal impact ## At a glance - Posted by the employer: Oct 11, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 11, 2026 - Listed for: Under a day - Location: Vigan City, Philippines - Employment type: Full-time[Apply on Philip Morris International’s careers site →](https://join.pmicareers.com/gb/en/job/PMIPMIGB33660EXTERNALENGB/Service-Delivery-Specialist-Vigan) ## More jobs at Philip Morris International ### [Business Building Executive - Vigan](https://jobs.opennash.com/companies/philip-morris-international/jobs/957fca4f0e588a5dbc42/) Vigan City, Philippines ### [Consumer Engagement Trade Executive - Vigan](https://jobs.opennash.com/companies/philip-morris-international/jobs/b0c856d1718ee2890e94/) Vigan City, Philippines ### [AI Digital Transformation Lead (Factory)](https://jobs.opennash.com/companies/philip-morris-international/jobs/e3587674ac52546e5a42/) Krakow, Poland ### [APONTADOR DE DADOS - ITUPORANGA - Vaga temporária](https://jobs.opennash.com/companies/philip-morris-international/jobs/c25f6435b348859ceee4/) Ituporanga/SC, Brazil ### [APONTADOR DE DADOS - Rio Azul (3 vagas) - Vaga Temporária](https://jobs.opennash.com/companies/philip-morris-international/jobs/0dcb31358f29ef755b3a/) Rio Azul/PR, Brazil ## Similar jobs at other companies ### [Service Delivery Manager, DWS Delivery - Montreal](https://jobs.opennash.com/companies/lenovo-group/jobs/bdb7972e1f3d9854a18e/) Lenovo Group · Canada, Quebec, Montreal ### [Director, Service Delivery](https://jobs.opennash.com/companies/aegon/jobs/15360fbcaa623adb9eb7/) Aegon ### [Service Delivery Manager Support Services](https://jobs.opennash.com/companies/ntt/jobs/5b0fb8849466e970a53e/) NTT · Capellen, Luxembourg ### [HR Service Delivery Analyst](https://jobs.opennash.com/companies/accenture/jobs/1082c31d1680adc5329f/) Accenture OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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