[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Pfizer jobs](https://jobs.opennash.com/companies/pfizer/) · [Search jobs](/search/) Pfizer · India - Mumbai # Senior Operations Specialist India - Mumbai Full-time Senior individual contributor Operations Listed on Pfizer’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on Pfizer’s careers site →](https://pfizer.wd1.myworkdayjobs.com/PfizerCareers/job/India---Mumbai/Senior-Operations-Specialist_4965691-1) [OpenNash Jobs](https://jobs.opennash.com/) / [Pfizer](https://jobs.opennash.com/companies/pfizer/) / Senior Operations Specialist ## Job description ### Qualifications / Experience We believe that our team is the most valued resource for our success. Why don’t you start your career in a multinational and challenging work environment in pharmaceutical sector? We invite you to Pfizer for our organizational structure; Global Operations Services Center which delivers services to Europe, AfME, LATAM, NA and APAC. We will hire a Senior Operations Specialist who will be accountable for the delivery of all data processes in scope of the Global Operations Services Center as well as for market/process expert and Point of Contact for the Global Operations Services Center. The processes in scope support commercial and marketing back-office activities such as Sales & activity reporting, e-permissions, incentives, training data processes and tools & application day to day administration. Each Senior Operations Specialist will be accountable and expert for a set of countries and working with peers across the team. ### We are looking for - 3-6 years’ experience in Service delivery, Shared service delivery or Sales operations. - Service oriented/Customer service mindset - Excellent IT literacy/knowledge required (technology savvy) - Experience in data stewardship, reporting and analytics delivery - Preferable knowledge of commercial processes or business analytics processes (knowledge of data sets such as IMS, Cegedim One-Key, Internal sales, Field Force activity, etc.) - Advanced Excel Skills (working with formulas, parameters) - Self-motivated - High level of independent and service oriented working attitude - Able to propose process improvements & optimizations - Able to demonstrate strong analytical and quantitative skills - Able to fact-based challenge and detail oriented - Good communication and interpersonal skills - Good team player - Experience in working in a multicultural environment preferred - Fluency in both written and verbal English is a must. - Fluency in additional EU language (Spanish, German, French, Italian, Russian) preferred You will be expected to: - Engage with selected markets / verticals for all their requests - Ensure process documentation is maintained up to date for data & transactional processes - Act as a country expert for any issues with Delivery Team Leads - Share best practices across the Global Operations Services Center team - Deliver data validation and stewardship for data sets in scope - Deliver reporting and analytics to Biopharma Operations colleagues - Deliver data extractions from multiples databases - Deliver calculation, attainment, monthly data upload, validations and reporting of Field Force Incentives - Provide analytical support and expertise for all data process in scope - Propose and deliver solutions and ideas for any problems and issues faced - Prioritize requests and manage workload according to plan - Follow SLA & guidelines and timeline established for the team and meets ### SRT KPIs - Deliver high quality service for any activities in scope - Propose continuous improvement of processes in scope - Develop Subject Matter Expertise for one or more data process in scope Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers. Marketing and Market Research ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 4 days - Location: India - Mumbai - Employment type: Full-time[Apply on Pfizer’s careers site →](https://pfizer.wd1.myworkdayjobs.com/PfizerCareers/job/India---Mumbai/Senior-Operations-Specialist_4965691-1) ## More jobs at Pfizer ### [Subject Matter Expert, Global Operations Service Centre](https://jobs.opennash.com/companies/pfizer/jobs/12e7a9044edc0c3452a3/) India - Mumbai ### [Country Brand Associate - Rare Disease](https://jobs.opennash.com/companies/pfizer/jobs/fd584229601f6e4b32d1/) India - Mumbai ### [Global Delivery Team Lead](https://jobs.opennash.com/companies/pfizer/jobs/3d4416050b5af89e39ff/) India - Mumbai ### [Manager, Accounts](https://jobs.opennash.com/companies/pfizer/jobs/b47f868fadde71c2b9c1/) India - Mumbai ### [Medical Advisor](https://jobs.opennash.com/companies/pfizer/jobs/fefa46437bb3ea9e2bed/) India - Mumbai ## Similar jobs at other companies ### [Manger Settlement Card Operations.Card Operations - MBP.Operations Group-MBPKLTD](https://jobs.opennash.com/companies/mashreq-bank/jobs/e57b00e016d01767aac7/) Mashreq Bank · Pakistan ### [RO:Bharat Banking Operations-Area Operations Manager](https://jobs.opennash.com/companies/axis-bank/jobs/64374bf416a7e766df41/) Axis Bank · Ellenabad ### [RO:Bharat Banking Operations-Area Operations Officer](https://jobs.opennash.com/companies/axis-bank/jobs/dc50dbf797ab48c2a238/) Axis Bank · Agra ### [Production Operations Manager - AIR6500 Production Operations](https://jobs.opennash.com/companies/lockheed-martin/jobs/b5913660e91d65f26ee3/) Lockheed Martin · Mawson Lakes, AUS ### [Senior Manager, Global Operations Finance – JV Finance (Japan Operations)](https://jobs.opennash.com/companies/sandisk/jobs/210ec71d6952f24ecb0c/) Sandisk [Operations jobs](/functions/operations/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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