[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All PepsiCo jobs](https://jobs.opennash.com/companies/pepsico/) · [Search jobs](/search/) PepsiCo · New Cairo, Egypt # People Operations Sr Associate New Cairo, Egypt Full-time Senior individual contributor HR & Recruiting Listed on PepsiCo’s official careers site. Posted October 15, 2026. Check that it is still open and apply there. [Apply on PepsiCo’s careers site →](https://globalcareers-pepsico.icims.com/jobs/479407/login) [OpenNash Jobs](https://jobs.opennash.com/) / [PepsiCo](https://jobs.opennash.com/companies/pepsico/) / People Operations Sr Associate ## Job description ### Overview The People experience & operations Senior Associate will be responsible for administering benefits processes and transactions to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager. The role requires strong process orientation and SLA adherence experience. ### Responsibilities - Act as the authorized person with the Telecom provider Responsible for the end-to-end telecom services include Sim cards, USBs activation/deactivation, roaming services, internet bundles management,,, etc - Ensure consistent updates on enrollee list with new hires and resignations in accordance with the Telecom policy - Manage the Telecom AOP through invoices consumption review and reporting. Partner with the Total Rewards team with regards to policy updates and vendor bidding choices in terms of operational performance. Responsible for handling comments, complaints and queries raised from client side in a satisfactory manner. Ensure monthly review and submission of claims payments to payroll for monthly cycle inclusion. Manage benefits systems for Egypt employees, including budget allocations and claims processing. Provide insights and analysis on benefits system consumption and provide the supporting reports needed to finance for cost allocation perspective. Ensure streamlined benefits management process from technical, functional, and customer perspectives in decision-making related to entitlements, eligibility and system integration. Review, validate, and process invoices in alignment with contractual terms. Ensure accurate transaction tracking and consistent service delivery across all benefits processes. Maintain and update the knowledge management platform with relevant process documentation. Monitor and report on service delivery against SLAs/KPIs, driving continuous improvement initiatives. Collaborate with internal teams to enhance customer satisfaction through process optimization and service excellence. ### Qualifications HR Shared Services process and SLA management experience: 0-1 years. Service management and ticket management system experience Customer orientation Process management and continuous improvement with a focus on optimization and productivity Technical / Functional Skills & Knowledge of HR Tools and Interfaces High level of accuracy and attention to details ## At a glance - Posted by the employer: Oct 15, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 3 days - Location: New Cairo, Egypt - Employment type: Full-time[Apply on PepsiCo’s careers site →](https://globalcareers-pepsico.icims.com/jobs/479407/login) ## More jobs at PepsiCo ### [People Operations Sr Coord](https://jobs.opennash.com/companies/pepsico/jobs/b953e3ce512e88967e36/) New Cairo, Egypt ### [Talent Acquisition Analyst](https://jobs.opennash.com/companies/pepsico/jobs/fa8884d0600298764e18/) New Cairo, Egypt ### [Talent Acquisition Assoc Analyst](https://jobs.opennash.com/companies/pepsico/jobs/cda511857970b8f1fde5/) New Cairo, Egypt ### [Associate Digital Designer](https://jobs.opennash.com/companies/pepsico/jobs/736e3580d08a97f72f3f/) New Cairo, Egypt ### [BI & Reporting Analyst](https://jobs.opennash.com/companies/pepsico/jobs/36cd529363e0b1101650/) New Cairo, Egypt ## Similar jobs at other companies ### [people operations manager meiat](https://jobs.opennash.com/companies/richemont/jobs/971512783ce5a97bf611/) Richemont ### [People Operations Sr. HR Advisor - Offboarding EMEA](https://jobs.opennash.com/companies/microsoft/jobs/a43cb62e841d9bce44c6/) Microsoft · Czech Republic, Prague ### [Director Global People Operations Manila National Capital Region Philippines](https://jobs.opennash.com/companies/equinix/jobs/9a4c93b0b3462c4535e9/) Equinix ### [Chapter Lead - Travel and People Operations](https://jobs.opennash.com/companies/siemens-energy/jobs/8a4898439eb925017095/) Siemens Energy ### [People & Organization People Partner](https://jobs.opennash.com/companies/siemens/jobs/82f51c485c6f4bef02a4/) Siemens [HR & Recruiting jobs](/functions/hr-recruiting/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)