[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All PepsiCo jobs](https://jobs.opennash.com/companies/pepsico/) · [Search jobs](/search/) PepsiCo · New Cairo, Egypt # SC Ops Asst Analyst New Cairo, Egypt Full-time Supply Chain & Logistics Listed on PepsiCo’s official careers site. Posted October 5, 2026. Check that it is still open and apply there. [Apply on PepsiCo’s careers site →](https://globalcareers-pepsico.icims.com/jobs/477147/login) [OpenNash Jobs](https://jobs.opennash.com/) / [PepsiCo](https://jobs.opennash.com/companies/pepsico/) / SC Ops Asst Analyst ## Job description ### Overview Enhance the overall performance of quality and food safety by ensuring comprehensive visibility into complaints received through various consumer and customer feedback channels. Report findings to relevant stakeholders promptly, adhering to PepsiCo and any applicable standards. Engage with consumers and customers to gather further details as needed. Work closely with the SQA & CR Manager to report feedback and support continuous improvement efforts, including the development of corrective and preventive action plans. ### Responsibilities Act as the main point of contact for any consumer/customer feedback, to collect all data and details required for traceability, root cause analysis, to provide answers for questions and issues and ensure effective response to complaints. Categorize complaints based on the nature of the issue and risk. Update and maintain a comprehensive consumer and customer complaints tracker report on a timely manner. Communicate with consumers or customers to obtain missing details necessary for complaint resolution and/or retrieve samples as needed. Ensure feedback channels are operational, report any issue to SQA & CR Manager and concerned departments, in addition to following up to make sure resolutions are implanted. Report the data of the consumer and customer complaints to SQA & CR Manager on a daily basis. Compile regular complaint reports and deliver them on time, demonstrating clear and relevant trends. ### Qualifications Bachelor’s degree in business, pharmacy or supply chain. Data and trend analysis knowledge with attention to detail. Excellent communication and interpersonal skills. Proficiency in Excel and data tracking. Ability to work collaboratively in a team environment. Experience in customer service or quality assurance is a plus. Self-starter able to work independently with a high degree of business savvy. Excellent command of English language and literacy in computer usage. Ability to operate under pressure in a multi discipline work environment. ## At a glance - Posted by the employer: Oct 5, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 13 days - Location: New Cairo, Egypt - Employment type: Full-time[Apply on PepsiCo’s careers site →](https://globalcareers-pepsico.icims.com/jobs/477147/login) ## More jobs at PepsiCo ### [DRP Planner](https://jobs.opennash.com/companies/pepsico/jobs/d3784591e7b58ac9ddfb/) New Cairo, Egypt ### [FP&A Manager - Supply Chain](https://jobs.opennash.com/companies/pepsico/jobs/102c1aa1fa5f30da122b/) New Cairo, Egypt ### [Fleet Sr. Associate](https://jobs.opennash.com/companies/pepsico/jobs/fff9640adbb625635303/) New Cairo, Egypt ### [Global Procurement Associate Manager - Advertising & Media](https://jobs.opennash.com/companies/pepsico/jobs/242c63200f0e2c1d7887/) New Cairo, Egypt ### [Materials Planning Associate Manager](https://jobs.opennash.com/companies/pepsico/jobs/04a088a2b83b10f1e20e/) New Cairo, Egypt ## Similar jobs at other companies ### [Analyst PIM Ops](https://jobs.opennash.com/companies/target/jobs/3e8cf85a28e28570d450/) Target · Bangalore, India ### [KYC Ops Analyst](https://jobs.opennash.com/companies/citigroup/jobs/203661e6e859125d0e38/) Citigroup · Shanghai Shanghai China ### [Ops Sup Analyst](https://jobs.opennash.com/companies/citigroup/jobs/aaa5aef14acb34147d46/) Citigroup · Pune Maharashtra India ### [Senior-Principal Product Analyst - Legal Ops](https://jobs.opennash.com/companies/gsk/jobs/495a2dc36ed1b227d604/) GSK · Bengaluru, India ### [DPM Suit Devops Ops Analyst](https://jobs.opennash.com/companies/deutsche-post/jobs/46ca4ac5917568976150/) Deutsche Post · Maharashtra, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)