[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Penske Automotive jobs](https://jobs.opennash.com/companies/penske-automotive/) · [Search jobs](/search/) Penske Automotive · Kansas City, MO # Service Advisor Kansas City, MO Listed on Penske Automotive’s official careers site. Posted April 2, 2026. Check that it is still open and apply there. [Apply on Penske Automotive’s careers site →](https://jobs.lever.co/premiertruck/de29258e-f4c0-43fc-94da-14d8766c2596) [OpenNash Jobs](https://jobs.opennash.com/) / [Penske Automotive](https://jobs.opennash.com/companies/penske-automotive/) / Service Advisor ## Job description Winners Work Here! Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including: Employee Discounts Medical, Dental, and Vision Insurance Life Insurance Employee Assistant Programs Paid Holidays and Paid Time Off 401k Plan with Employer Match Training Work-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! ### Service Advisor Responsibilities Responsible for greeting customers coming into the service department for all service needs - Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates - Assist in the preparation of quotes on repair jobs. - Write service orders and obtain customer approval of orders ### Open Repair - Orders and close Repair - Orders in times of customer/service overflow - Assist the Shop Supervisor’(s) in the assignment of service technicians to specific service jobs. - Monitor job progress and keep customer updated - Assist service technicians in identifying opportunities to Up-Sell - Report all customer complaints to the Service Manager and/or the Assistant Service Manager - Inspect each departing job for quality and cleanliness Finalizes paperwork upon completion of work and at end of shift - Check all cash schedules daily Assist Shop Supervisor daily. Serve as relief for all Shop Supervisor vacations, etc. Promote good housekeeping and safe work practices Perform all other duties as assigned Service Advisor Requirements: ### Education A high school diploma or GED is required. ### Experience Minimum of 2 years’ experience in Customer Service Relations, vehicle environment and employee supervision is preferred, but not mandatory. Licenses or Certificates A valid driver’s license is required. IND-SERVICE Ready to Join? Apply now to learn more about what Premier Truck Group has to offer! Premier Truck Group is an equal opportunity employer. ## At a glance - Posted by the employer: Apr 2, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 201 days - Location: Kansas City, MO[Apply on Penske Automotive’s careers site →](https://jobs.lever.co/premiertruck/de29258e-f4c0-43fc-94da-14d8766c2596) ## More jobs at Penske Automotive ### [CDL Lot Porter](https://jobs.opennash.com/companies/penske-automotive/jobs/2302c5eaa404f2b460f5/) Kansas City, MO ### [Service Shop Supervisor](https://jobs.opennash.com/companies/penske-automotive/jobs/f9c42d2447256d404e1a/) Kansas City, MO ### [Heavy Duty Truck Sales Coordinator](https://jobs.opennash.com/companies/penske-automotive/jobs/c7a238b3e7615e0ec7c7/) Kansas City, MO ### [Accounts Payable Clerk](https://jobs.opennash.com/companies/penske-automotive/jobs/6390f6b048f6469533c0/) West Palm Beach, FL ### [Atlanta Toyota - Future Employment Opportunity](https://jobs.opennash.com/companies/penske-automotive/jobs/8e63364ea31f960cac37/) Duluth, GA ## Similar jobs at other companies ### [Client Service Advisor](https://jobs.opennash.com/companies/huntington-bank/jobs/11e6ee9bfc8ed18cda94/) Huntington Bank · Hagerstown, MD ### [Business Advisor, IT Service Center](https://jobs.opennash.com/companies/cardinal-health/jobs/9113c373da8477817013/) Cardinal Health · Dublin, OH ### [Client Service Advisor - Merchant Services](https://jobs.opennash.com/companies/huntington-bank/jobs/39e26b25968a32a8f206/) Huntington Bank · Hagerstown, MD ### [Service Advisor](https://jobs.opennash.com/companies/carmax/jobs/a9e9fb413a7071f6fd85/) CarMax · Augusta, GA, United States ### [Service Advisor](https://jobs.opennash.com/companies/carmax/jobs/7de0ff6536767d6d41b1/) CarMax · Las Vegas, NV, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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