[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Parker-Hannifin · Danville, KY # Customer Account Rep Danville, KY, United States Full-time Listed on Parker-Hannifin’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on Parker-Hannifin’s careers site →](https://parkercareers.ttcportals.com/jobs/18357978-customer-account-rep) [OpenNash Jobs](https://jobs.opennash.com/) / [Parker-Hannifin](https://jobs.opennash.com/companies/parker-hannifin/) / Customer Account Rep ## Job description ### Position Summary Position Summary: The Customer Account Representative serves as the primary focal point for day to day management of Customer requirements. This role will review, manage and process customer orders and quotation requests while coordinating across internal teams to support accurate order entry, timely communication, issue resolution, and customer satisfaction. ### Job Duties Monitor and actively manage CRM tool, shared email, customer portals and EDI systems to to ensure responses are provided in line with division targets. Review Customer Purchase orders to ensure prices, quantities, leadtimes and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders ie Finance, Contracts and Operations through audited checklist. ### Entry and management of Purchase - Orders, credit and debit notes into enterprise resource planning (ERP) system Raising quotes and Customer documentation, prioritizing workload to ensure the Customer always receives excellent service - Identify, divert, manage and track, out of production parts through the relevant enquiry process/cost request Navigate ERP system for product recognition, identifying runner/repeater parts, direct purchase approval. Create, extract and interpret ERP reports relating to orderbooks, shipping and sales history Approach customers directly with any anticipated order and pull in sales opportunities to increase sales Resolve Customer disputes which may include warranty, delivery or quantity disputes at the lowest and most beneficial manner to Parker Meggitt Awareness of the regulations pertaining to the products and customers for which the employee is responsible ie Air worthiness, Govt flowdowns etc. Frequent dialogue with internal stakeholders who support with orderbook reviews and reconciliations, attending internal meetings as required Attend regular customer calls and communicate upwards any key information regarding the status of customer orders. Managing day-to-day requirements for their assigned Customers; order entry, inquiries, orderbook management, dispute resolution. Responsible for reviewing Customer PO terms are in line with agreed contractual or Parker Meggitt T&C’s and seeking clarification from extended business stakeholder SME’s where required before accepting Customer PO’s Coordinate with internal stakeholders to ensure Customers expectations are recognised. Ensure internal response times in the CRM are maintained and escalated where appropriate. Drive opportunities with Customers for longer term order visibility (AO), forecast alignment and pull forward where excess inventory has been identified. ### Key Competencies - Ability to gather data, to compile information, and prepare reports - Strong verbal and written communication skills - Excellent customer service orientation Well-organized, detail-oriented, and ability to multi-task - Ability to prioritize duties, in order to meet deadlines. Customer focus - building strong customer relationships and delivering customer-centric solutions. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations Drives results - Consistently achieving results, even under tough circumstances Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications Business insight - Applying knowledge of business and the marketplace to advance the organization's goals Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear Resilience – maintaining professionalism under pressure and ability to recover from setbacks ### Job Requirements 1\. Bachelor's Degree or at least 1-2 years of relevant industry experience 2. 2+ years of experience in customer service Conditions of Employment This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements. ### Equal Employment Opportunity Additional Comments The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position. Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Nov 12, 2026 - Last checked: Nov 12, 2026 - Listed for: 29 days - Location: Danville, KY, United States - Employment type: Full-time[Apply on Parker-Hannifin’s careers site →](https://parkercareers.ttcportals.com/jobs/18357978-customer-account-rep) ## Hiring at Parker-Hannifin - Open jobs: 1,376 - New in the last 7 days: After two weekly collections - Tracked since: Nov 12, 2026 [All Parker-Hannifin jobs](https://jobs.opennash.com/companies/parker-hannifin/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Parker-Hannifin ### [Customer Account Rep](https://jobs.opennash.com/companies/parker-hannifin/jobs/49e28b084aff239d2462/) MCMINNVILLE, OR, United States ### [Customer Account Spec](https://jobs.opennash.com/companies/parker-hannifin/jobs/4742dd0cea4032f7f60d/) Miami, FL, United States ### [Customer Program Manager-Parker Aerospace](https://jobs.opennash.com/companies/parker-hannifin/jobs/894ff0f366b4bf03dca7/) FORT WORTH, TX, United States ### [Demand Planner](https://jobs.opennash.com/companies/parker-hannifin/jobs/4c2bfd502f42bbbc0778/) RICHMOND, CA, United States ### [Demand Planning & Forecast Analyst-FSC](https://jobs.opennash.com/companies/parker-hannifin/jobs/83269d262da6212bc629/) OTSEGO, MI, United States ## Similar jobs at other companies ### [Customer Account Associate](https://jobs.opennash.com/companies/nestle/jobs/3c63269d7109c8893530/) Nestlé · Arlington, VA, US ### [Customer Experience Account Representative](https://jobs.opennash.com/companies/nutrien/jobs/c0ce026443f35d975f4e/) Nutrien · Deerfield, IL, USA ### [Senior Customer Account Specialist](https://jobs.opennash.com/companies/nestle/jobs/4202453d37b5b326db56/) Nestlé · Solon, OH, US ### [Customer Service Account Specialist II](https://jobs.opennash.com/companies/jpmorganchase/jobs/8e99c02e31b37f1a487b/) JPMorganChase · San Antonio, TX, United States ### [Retail Customer Service Account Specialist I](https://jobs.opennash.com/companies/jpmorganchase/jobs/61e8e4a9831a3da2be70/) JPMorganChase · Houston, TX, United States [Jobs in Danville, KY](/locations/us/ky/danville/)[Jobs in Kentucky](/locations/us-ky/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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