[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Oversea-Chinese Banking jobs](https://jobs.opennash.com/companies/oversea-chinese-banking/) · [Search jobs](/search/) Oversea-Chinese Banking · OCBC Malaysia, Penang # Data Entry Processor OCBC Malaysia, Penang Full-time Data & Analytics Listed on Oversea-Chinese Banking’s official careers site. Posted October 6, 2026. Check that it is still open and apply there. [Apply on Oversea-Chinese Banking’s careers site →](https://ocbc.wd102.myworkdayjobs.com/en-US/External/job/OCBC-Malaysia-Penang/Data-Entry-Processor_JR00009720) [OpenNash Jobs](https://jobs.opennash.com/) / [Oversea-Chinese Banking](https://jobs.opennash.com/companies/oversea-chinese-banking/) / Data Entry Processor ## Job description ### WHO WE ARE As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Account Services Officer Why Join As an Account Services Officer at OCBC, you'll be the first point of contact for our customers, helping them manage their finances and achieve their goals. You'll have the opportunity to build strong relationships, resolve complex issues, and make a real difference in people's lives. It's a challenging but rewarding role that requires a unique blend of technical expertise, communication skills, and empathy. How you succeed To excel in this role, you'll need to be a problem-solver, a communicator, and a team player. You'll work closely with customers to understand their needs, resolve their issues, and provide personalized solutions. You'll also collaborate with internal stakeholders to ensure seamless service delivery and identify opportunities for process improvements. What you do - Respond to customer inquiries via phone, email, and in-person - Resolve complex account-related issues, such as transaction disputes and account discrepancies - Provide product information and recommendations to customers - Process account maintenance requests, such as address changes and account closures - Collaborate with internal stakeholders to resolve customer issues and improve service delivery Who you are - A degree or diploma in a relevant field, such as business or finance - At least 2 years of experience in customer service or account management - Excellent communication and problem-solving skills - Ability to work in a fast-paced environment and prioritize multiple tasks - Strong attention to detail and analytical skills - Proficient in Microsoft Office and banking systems Who we are As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Your Opportunity Starts Here. What we offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. ### What we offer Competitive base salary. Community initiatives. Industry-leading learning and professional development opportunities. ## At a glance - Posted by the employer: Oct 6, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 14 days - Location: OCBC Malaysia, Penang - Employment type: Full-time[Apply on Oversea-Chinese Banking’s careers site →](https://ocbc.wd102.myworkdayjobs.com/en-US/External/job/OCBC-Malaysia-Penang/Data-Entry-Processor_JR00009720) ## More jobs at Oversea-Chinese Banking ### [Data Entry Processor (1 year contract)](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/a019ab7ed92cf5fe174a/) OCBC Malaysia, Penang ### [Data Entry Processor (Penang)](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/62c183d68e72646762fc/) OCBC Malaysia, Penang ### [Assistant Manager, Remittance Specialist](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/ba7f92edfcfc672ad04d/) OCBC Malaysia, Penang ### [Branch Services Executive](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/71a556eddfe32de507a5/) OCBC Malaysia, Penang ### [Business Develop Manager/ Account Manager](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/faee14a1fb191e04cb3e/) OCBC Malaysia, Penang ## Similar jobs at other companies ### [Track Administrative Support - Data Entry](https://jobs.opennash.com/companies/siemens/jobs/b332aa94bacc917465f5/) Siemens ### [Pharmacy Technician Customer Service/Data Entry](https://jobs.opennash.com/companies/cvs-health/jobs/aecfcef322273cb18fbc/) CVS Health · Ridgeland, MS ### [Pharmacy Tech,Data Entry, Customer Service Omnicare](https://jobs.opennash.com/companies/cvs-health/jobs/2b81d8faea083c0efe9f/) CVS Health · Raleigh, NC ### [Loan Processor](https://jobs.opennash.com/companies/citigroup/jobs/53c5d03cee2f788f25fd/) Citigroup ### [AP Processor](https://jobs.opennash.com/companies/deutsche-post/jobs/ca0d2ebab5bcf3443ed7/) Deutsche Post · Japan OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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